Searching for purpose in your work and an employer that actively wants you to make an impact? Keep reading.
That’s because leadership at companies Sprig and Finix are seeking ambitious candidates for their go-to-market teams.
“If you are expecting a role where you can skate by and fade into the background, then I can’t say Sprig is for you,” Austin Perez, an account executive at software startup Sprig, said. “However, if you thrive in an environment where you make an impact, are coachable, and have the tenacity to always push forward, then you’ll find yourself right at home.”
The same is true at fintech company Finix. One of the company’s core values is, “act like an owner,” and Head of Marketing Kiira Mancasola is always looking for candidates who exude that trait.
“We have a lot of autonomy to make decisions and own outcomes, so it’s important to think through all viable solutions before arriving at a direction,” Mancasola said.
Want to learn more about each organization? Built In SF sat down with both to find out what specifically makes a successful team member, and the biggest priorities for their go-to-market teams next year.
What they do: Sprig has pioneered a new approach to product research that helps companies like Dropbox, Square, Opendoor and Loom to learn from their customers in real-time and deliver award-winning product experiences.
One character trait all successful team members share: Grit. It’s a combination of passion and perseverance. Sprig is full of driven professionals who joined because they want to play a direct role in building a product and company from the ground up. You can sense the passion they have when talking about Sprig’s mission and you can see their conviction in our purpose when the going gets rough. They have grit.
The biggest priority for Sprig’s go-to-market teams in 2023: Revenue. We set ambitious goals for ourselves at the beginning of the year and knew it would require everyone to be on their A-game to reach it. Sprig employees get a sense of excitement and purpose from being in this position. As important as it is to hit/exceed our revenue targets, it is just as critical to pay attention to how we get the job done. We want people to buy our product, but we also want to build trust and credibility with our clients. We want them to feel comfortable sharing their story with us. We actively listen to our customer’s challenges and tailor specific solutions to them. We want to create an experience so delightful that our customers can't help but refer new business to us. We want them to feel inspired to write about us on their social timelines and share with their networks.
One word to describe team culture: Resilient. Working at a tech startup can have unexpected twists and turns. We’ve shown resilience in everything we do. I’d also like to think our resilience is one of the reasons Sprig is among the few companies that has been able to fundraise in this difficult economic environment. Did we have record-breaking months in revenue every month? No. Was every product release perfect? No. However, did we take the time to accept where we fell short, adapt our game plan, and respond accordingly? Absolutely.
Our resilience lies in our ability to impart hard-earned lessons onto new team members and be open to new ideas and quickly iterate on projects that didn’t hit the mark.
What they do: Finix helps SaaS companies accept payments, manage payouts, and onboard merchants to help build a world-class payments solution.
One character trait all successful team members share: To land a spot on the Finix team, you need to think outside the box and look for unique solutions for our customers and our business. One of our core values is to “act like an owner.” We have a lot of autonomy to make decisions and own outcomes, so it’s important to think through all viable solutions before arriving at a direction. When driving industry-wide transformation, the first or most obvious idea isn’t always the best one.
The biggest priority for Finix’s go-to-market teams in 2023: We have a saying at Finix: “Everyone is on the revenue team.” This underscores the company’s focus on growth and supporting our customers. Having a central revenue team for all of our go-to-market functions allows us to point all of our arrows in the same direction and approach growth holistically. We have an incredible product and stellar services; we are focused on sharing that story with the market and helping more companies monetize payments.
One word to describe team culture: Empathetic. We are united as a team by our desire to understand and make things better for our customers, the industry and our internal partners.
