AI-Enabled Customer Research Platform Outset Raises $17M in Series A Funding

Outset’s AI agents streamline qualitative research by conducting and analyzing video interviews for enterprise brands.

Published on Jun. 16, 2025
A close up of two hands typing on a laptop keyboard with icons hovering over it to represent customer research.
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REVIEWED BY
Rose Velazquez | Jun 16, 2025

Outset, a startup focused on delivering AI-moderated customer research solutions, has announced the completion of a $17 million Series A funding round, bringing its total capital raised to $21 million. 

The Outset platform is designed to streamline and enhance qualitative research for large enterprises. Its AI agents are capable of conducting and analyzing video interviews, providing a more efficient, cost-effective and scalable solution compared to traditional, human-led research methods. These benefits have attracted major Fortune 500 companies, including Nestle, WeightWatchers and Microsoft.

The new funding will be used to expand Outset’s team and further develop its AI research agents, allowing the company to offer even more detailed and actionable insights to enterprises. Outset expects this strategic investment will enable it to serve a broader range of clients and solidify its position as a leading provider of AI-driven customer research solutions.

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