Cisco seeks a Technical Program Manager with successful experience driving technical excellence in program execution and business growth. As TPM is leading the program, Cisco SD-WAN and LAN Switching technologies are the critical technology focus needed in this role.

The successful Technical Program Manager will need a sense of ownership of the entire project lifecycle with these primary duties: Program Execution: Lead diverse, multi-disciplinary teams to achieve program objectives on time and within budget.

Operational Excellence, Reliability, and Sustainability will be integral to leading this program for Cisco's most strategic customer needs for their continued revenue growth.

Responsibilities:

• Lead PMO Teams that drive end-to-end program delivery by delivering on contractual requirements, revenue and profitability targets while maintaining an excellent customer experience.
• Ensures accurate Scope and Change Management processes are adhered to, leads change management handling between customer, partner & account teams.
• Identify account project staffing requirements, drive staffing across Cisco CX functions and coordinate project collaborators to drive delivery excellence by delivering target cost, schedule, quality.
• Own accurate account forecasting, tracking, and reporting on project costs and revenues.
• Establish and maintain excellent relationships with team members (Customer, Sales, Services, Business Units, Executives, etc.)
• Ensure the collection of lessons and findings to share and apply within the PM community.
• Communicates effectively with Executives and stakeholders(s) to identify needs and evaluate alternative business solutions and strategies.
• Identify further growth opportunities within customer environment and engages with sales partners for pursuit; as opportunities warrant, support scoping, cost modeling and margin analysis.
• Elicits customer feedback to appropriately gauge satisfaction and direction.
• Review account Scope of Work and guide the bid pursuit team to adapt terms and conditions to Cisco's best interests to increase revenue recognition and minimize risk.

Business Growth Support:

• Develop innovative technical concepts and solutions for advanced systems across multiple technical disciplines (hardware, real-time software, integration, and test).
• Meet with client decision-makers to describe our existing capabilities and to help shape future opportunities.
• Provide hands-on technical leadership in partnership with the Service Delivery Architect on the account.

Basic Qualifications:

• B.S. degree in engineering, engineering management, computer science, or related field from an accredited college/university
• 5 years of relevant experience with at least 2 years as a Program or Project Manager.
• Proven leadership and successful execution of multi-disciplinary technical teams and projects

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.