Customer Support Rep salary in Charlotte, NC
Average Base Salary in Charlotte, NC
$46,000
$5,000
Additional Cash Compensation
$51,000
Total Compensation
Median: 45,000
Min: $40K
Max: $61K
How Much Does a Customer Support Rep Make in Charlotte, NC?
The average salary for a Customer Support Rep in Charlotte, NC is $46,000. The average additional cash compensation for a Customer Support Rep in Charlotte, NC is $5,000. The average total compensation for a Customer Support Rep in Charlotte, NC is $51,000. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in Charlotte, NC.
Add your Customer Support Rep in Charlotte, NC salary info
Customer Support Rep
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Charlotte, NC
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Salary Insights
Customer Support Rep Salary by gender
Customer Support Rep Salary by Years of Experience
Customer Support Rep Salary ranges
The most common Customer Support Rep salary in Charlotte, NC is between $60k - $70k.
Average Sales salaries in Charlotte, NC
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $46,000 | Min: $40K Max: $61K |
| Inside Sales Representative | $53,667 | Min: $40K Max: $66K |
| Business Development Representative | $54,125 | Min: $45K Max: $68K |
| Sales Operations Analyst | $63,000 | Min: $60K Max: $67K |
| Sales Development Representative | $66,000 | Min: $40K Max: $144K |
| Account Manager | $71,667 | Min: $65K Max: $80K |
| Client Success Manager | $75,556 | Min: $68K Max: $80K |
| Account Executive | $78,889 | Min: $60K Max: $125K |
| Inside Sales Manager | $80,143 | Min: $75K Max: $87K |
| Sales Manager | $87,143 | Min: $75K Max: $95K |
| Business Development Manager | $89,286 | Min: $85K Max: $95K |
| Sales Operations Manager | $99,900 | Min: $91K Max: $119K |
| Director of Customer Success | $103,143 | Min: $55K Max: $125K |
| Sales Engineer | $126,778 | Min: $110K Max: $166K |
| Sales Director | $139,875 | Min: $95K Max: $194K |
| Vice President of Sales | $210,300 | Min: $150K Max: $259K |
| CRO (Chief Revenue Officer) | $237,500 | Min: $235K Max: $240K |
FAQ
Q:
A.
Customer support representatives work closely with customers, answering their questions, resolving complaints and issues and informing them of new products and improvements in person, over the phone or through online communication.
Q:
How to become a customer support representative?
A.
A customer support representative is typically an entry-level role and many enter the field with a high school diploma. Although it’s not always required, some customer support representatives have a bachelor’s degree in business administration, communications or a related field.
Q:
What skills does a customer support representative need?
A.
Basic technical skills, listening, communication and client-facing skills will all be needed to be successful in a customer support representative role.
Career Info
Customer Support Rep jobs in Charlotte, NC
Skills that affect Customer Support Rep salaries in Charlotte, NC
1
Customer Support
2% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Office Management
0% have this skill
6
Client Services
0% have this skill
Average Customer Support Rep Salary by Company Size
People with the job title Customer Support Rep make the most at companies with 1,000+ employees, earning $61,000 on average.
Recent Customer Support Rep salaries in Charlotte, NC
$48,000
Yearly Salary
A Customer Support Specialist reported a yearly salary of $48,000
1-3 Years of Experience
Female
51-200 Employees
Charlotte, NC
$61,000
Yearly Salary
A implementation consultant reported a yearly salary of $61,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Female
1,000+ Employees
Charlotte, NC
$46,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $46,000
201-500 Employees
Charlotte, NC
$41,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $41,000
501-1,000 Employees
Charlotte, NC
$41,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $41,000
51-200 Employees
Charlotte, NC
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
51-200 Employees
Charlotte, NC
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
51-200 Employees
Charlotte, NC