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Top Customer Success Jobs in Rochester, NY

915+ Job Results
22 Hours Ago
Rochester, NY
Remote
150 Employees
1-3 Years of Experience
150 Employees
1-3 Years of Experience
eCommerce • Edtech
As a Product Support Specialist, you will engage with customers via email, chat, and meetings to provide solutions, collaborate with teams to resolve issues, and enhance customer support resources. You will also share insights for product launches and ensure high-quality support by meeting performance indicators.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+36 More
22 Hours Ago
Rochester, NY
Remote
700 Employees
80K-100K Annually
1-3 Years of Experience
700 Employees
80K-100K Annually
1-3 Years of Experience
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
Yesterday
Rochester, NY
Remote
134 Employees
70K-100K Annually
3-5 Years of Experience
134 Employees
70K-100K Annually
3-5 Years of Experience
Fintech • Financial Services
As a Customer Success Manager at Scratch, you'll develop expertise in financial products, build strong client relationships, drive growth through outreach and data analysis, and collaborate with internal teams to improve service delivery and client satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+67 More

Featured Jobs

Yesterday
Rochester, NY
Remote
15,100 Employees
7+ Years of Experience
15,100 Employees
7+ Years of Experience
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
Yesterday
Rochester, NY
Remote
634 Employees
5-7 Years of Experience
634 Employees
5-7 Years of Experience
Healthtech • Software
The Customer Success Manager will engage with Trauma Registry customers to ensure efficient product adoption and satisfaction following deployment, manage customer relationships, drive product renewal and expansion opportunities, and provide data-driven insights to enhance client workflows.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+31 More
Yesterday
Rochester, NY
Remote
800 Employees
3-5 Years of Experience
800 Employees
3-5 Years of Experience
Healthtech • Software
The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
Yesterday
Rochester, NY
Remote
180 Employees
7+ Years of Experience
180 Employees
7+ Years of Experience
Big Data • Cloud • Security • Software • Database • Cybersecurity • Data Privacy
The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+58 More
Yesterday
Rochester, NY
Remote
301 Employees
3-5 Years of Experience
301 Employees
3-5 Years of Experience
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
Yesterday
Rochester, NY
Remote
2,800 Employees
53K-90K Annually
1-3 Years of Experience
2,800 Employees
53K-90K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
As a Customer Success Manager at Workiva, you will be responsible for managing customer relationships, ensuring ROI in the Workiva Platform, driving user adoption, consulting on best practices, and addressing customer issues while collaborating with various internal teams to optimize the customer journey.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
Yesterday
Rochester, NY
Remote
1,200 Employees
59K-65K Annually
3-5 Years of Experience
1,200 Employees
59K-65K Annually
3-5 Years of Experience
Cloud • Productivity • Social Impact • Software • Analytics
Training Specialists facilitate training on Bonterra products to customers and employees, adapting sessions to meet customer needs, answering questions, and ensuring training sessions run on schedule. They focus on providing relevant knowledge to maximize the use of Bonterra products, drawing on their industry experience.
Top Benefits:
401-K
401-K Matching
Company Equity
+39 More
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