Top Customer Success Jobs in Reno, NV
The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.
Manage a multi-partner, fully outsourced, channel-focused customer support operation. Orchestrate and oversee the performance of a large-scale operational function, supporting the activities of specialized customer support agents. Drive performance through data-driven operational excellence and continuous improvement.
Customer Success Manager role at Bullhorn, responsible for expanding products with customers, defining and implementing best practices, and driving outcomes. Requires strategic consulting, technical expertise, and project management skills.
Featured Jobs
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.
The Clinical Quality and Training Specialist will be responsible for implementing clinical training and quality processes, conducting audits, coaching team members, and providing reporting on performance.
Enterprise Customer Success Manager role at Samsara focusing on helping top customers customize Samsara for their fleet and operational needs. Cross-functional role working with Sales, Support, Sales Engineering, and Product teams. Opportunity to impact industries and solve complex problems for customers.
The CPX Enablement Manager is responsible for developing and deploying training strategies for Workiva's CPX employees to ensure effectiveness and maximize employee engagement. This role involves creating onboarding programs, continuous learning processes, and change management strategies. Key responsibilities include assessing training needs, analyzing program performance, and ensuring effective adoption of organizational changes. The ideal candidate should have a Bachelor's degree and at least 5 years of related experience.
Lead Customer Success Manager role at Clari, responsible for driving adoption, engagement, and experience throughout the customer journey. Remote opportunity preferred to be worked from the Central or East time zone. Must have 7+ years experience in B2B SaaS Customer Success with knowledge of Salesforce.
The Customer Onboarding Specialist, Software at AffiniPay is responsible for providing excellent customer service during the onboarding process for new customers transitioning to MyCase product. This role involves mastering the product, customizing onboarding experiences, responding to customer inquiries, and collaborating with various teams to ensure customer success.
The Customer Success Manager will be responsible for ensuring the success of enterprise customers by providing continuous support, driving product usage, and executing consulting projects. They should have experience in IT management projects, project management, and knowledge of Gainsight or Totango.
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