Top Remote Customer Success Jobs in Houston, TX
Customer Success Manager role at Bullhorn, responsible for expanding products with customers, defining and implementing best practices, and driving outcomes. Requires strategic consulting, technical expertise, and project management skills.
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.
Responsible for optimizing tool stack, improving workflows, and enhancing customer support processes to drive positive results. Collaborate with CX leadership, manage CX tools, collect requirements, and provide detailed documentation. 5+ years of ops experience required. Strong understanding of Planhat, Zendesk, and Salesforce preferred. Strong analytical skills and results-driven mindset essential.
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The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Responsibilities include building executive-level relationships, guiding customers on best practices, delivering business value, and forecasting risks and expansions within the customer portfolio.
Responsible for resolving order-related issues, obtaining business critical information from care teams, and providing ongoing service and support to ensure customer experience is seamless. Building relationships with customers, driving customer retention, and re-order rate. Conducting strategic outreach and triaging order issues.
The Head of Customer Success at kea will lead the Customer Success team in deploying and supporting the Voice AI solution for restaurants. Responsibilities include establishing customer success standards, building a talented team, and improving the overall customer experience.
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Seeking a Revenue Operations Manager with experience in optimizing workflows, facilitating collaboration, driving insights, and leading team development. Must have 4+ years of Salesforce expertise, 1+ years of people management experience, and strong project management skills.
Lead a team of Support Engineers providing technical support to enterprise customers and developer community. Develop and implement support strategies, manage customer relationships, troubleshoot technical issues, and improve product based on customer feedback.
The Specialist, Purification Operations role involves supporting Operational Readiness projects and initiatives for a new manufacturing facility in the pharmaceutical industry. Responsibilities include partnering with Operations management, authoring SOPs, coordinating Corrective Actions/Preventive Actions, and upskilling new employees. The role requires experience in a GMP environment, strong communication and problem-solving skills, and the ability to prioritize workload under guidance from management.
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