Top Remote Customer Success Jobs in Detroit, MI
The Customer Implementation Specialist will lead the implementation of Reveleer Prospective Risk offerings for clients, collaborate with cross-functional teams, and tailor implementation plans based on thorough assessments of client needs. They will serve as the primary point of contact, manage project scope and timelines, provide training, and monitor post-implementation performance.
The Deal Desk Specialist at Yubico will support the regional sales team by advising on deal structures, alternative contract options, and value propositions to drive deal closure. They will assist in maintaining corporate governance for sales transactions and ensure deals are aligned with company policy, ultimately maximizing revenues for the organization.
The Senior Customer Success Manager will oversee strategic planning and implementation for high-value customers, ensuring they achieve maximum ROI. Responsibilities include improving customer engagement, onboarding, and collaboration with leadership to enhance service delivery and product adoption, ultimately leading to customer retention and revenue growth.
The Customer Success Specialist will create and implement programs to enhance customer engagement and satisfaction, maintain customer success tools, analyze feedback and trends, collaborate with various teams, develop training materials, and monitor program performance to drive continuous improvement in customer experience.
The Client Success Associate will support Client Services with quality assurance audits, data entry, onboarding documents, report generation, and customer service interactions. The role focuses on ensuring product quality and client satisfaction while enabling CSMs to manage key accounts more effectively.
As a Customer Success Architect, you will engage with enterprise clients to enhance adoption and value realization of Pulumi’s solutions, offering technical guidance and support. Your role includes managing customer relationships, driving revenue growth through successful deployments, and collaborating with internal teams to align customer needs with product development. You will also conduct training and enablement sessions, ensure customer satisfaction, and contribute to the overall success of accounts.
The Senior Prenatal Specialist will drive revenue growth by implementing a strategic business plan, fostering relationships with OBGYNs, MFMs, and Genetic Counselors, and promoting innovative NIPT screening solutions.
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
The Coordinator, Client Services leads and supports nonprofits in achieving fundraising goals, including client support, project planning, and business development. Responsibilities involve client interaction, project management, data interpretation, report creation, and coaching. A significant part of the role is fostering relationships within the nonprofit community.
The Customer Success Manager will enhance customer relationships and ensure satisfaction, focusing on retention, expansion, and customer success metrics. Responsibilities include managing onboarding, conducting quarterly business reviews, and ensuring continuous customer engagement to align with their scientific objectives.
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