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Top Customer Success Jobs in Provo, UT

274+ Job Results
5 Hours Ago
Provo, UT
Remote
Hybrid
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Responsible for designing and executing the AMS Customer Engagement program, accompanying the Americas President to customer engagements, and working closely with field and product teams to ensure a great customer experience. Duties include prioritizing customer engagements, optimizing the President's engagement with customers, managing executive-level customer engagements, developing key metrics, and contributing to the growth strategy of AMS ServiceNow.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
5 Hours Ago
Provo, UT
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will design and execute the AMS Customer Engagement program, accompany the Americas President to customer engagements, and work closely with field and product teams to ensure a great customer experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
9 Hours Ago
Provo, UT
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Looking for an experienced customer marketing leader to manage and grow a customer advocacy program in the Americas. Responsibilities include increasing awareness, building strategic customer relationships, aligning with various teams, recruiting customers, creating customer stories, and overseeing content creation processes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
9 Hours Ago
Provo, UT
Remote
560 Employees
70K-100K Annually
3-5 Years of Experience
560 Employees
70K-100K Annually
3-5 Years of Experience
Fintech • Software
An Accounting Success Manager at FloQast helps to maintain high levels of satisfaction and engagement among our customers to ensure their long-term success with the application. The manager develops trusted advisory relationships with customers, identifies expansion opportunities, conducts business reviews, and strategizes with account managers to forecast renewals and mitigate churn risks.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+62 More
9 Hours Ago
Provo, UT
Remote
700 Employees
150K-185K Annually
7+ Years of Experience
700 Employees
150K-185K Annually
7+ Years of Experience
Healthtech • Software
Lead the solution design process with prospective clients, understand market and technology trends impacting utilization management, engage with client executives, collaborate with various teams to recommend Cohere platform configurations, quantify savings, and contribute to advancing company strategy and expanding to new markets and customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
10 Hours Ago
Provo, UT
5,000 Employees
3-5 Years of Experience
5,000 Employees
3-5 Years of Experience
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
As a Senior Success Consultant, you will assist customers throughout their lifecycle, helping them unlock the most value from our products and services. Your role involves understanding customer goals, recommending solutions, and driving customer retention and expansion. You will leverage your deep product knowledge and communication skills to develop and implement standard methodologies, foster customer relationships, and drive customer program maturity and expansion.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
14 Hours Ago
Provo, UT
Remote
700 Employees
75K-80K Annually
1-3 Years of Experience
700 Employees
75K-80K Annually
1-3 Years of Experience
Cloud • Fintech • HR Tech • Information Technology • Software • Business Intelligence
Manage long-term customer relationships, drive product adoption, handle escalations, and ensure customer success for a SaaS company in the restaurant industry. Collaborate with sales, onboarding, and product teams to meet customer goals and metrics.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
20 Hours Ago
Provo, UT
Remote
700 Employees
1-3 Years of Experience
700 Employees
1-3 Years of Experience
Cloud • Fintech • HR Tech • Information Technology • Software • Business Intelligence
The Support Specialist, Workforce is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, and providing training. The position requires high attention to detail, flexibility, and strong technical aptitude.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
14 Hours Ago
Provo, UT
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success by developing specialists, building relationships, and delivering technical expertise. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for aligning customer success.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
16 Hours Ago
Provo, UT
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Fintech • Insurance • Machine Learning • Other • Analytics • Automation
The Premium Audit Specialist supports the premium audit team by reviewing vendor audits, handling audit disputes, and generating final audit reports with attention to detail. Responsibilities also include providing technical support and expertise to team members, ensuring audit standards are met, and communicating results to customers and partners.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More
19 Hours Ago
Provo, UT
Remote
70 Employees
1-3 Years of Experience
70 Employees
1-3 Years of Experience
Information Technology • Marketing Tech • Software • App development
As a Customer Solutions Specialist at AWeber, you will be responsible for providing support to customers via various channels and helping them understand how AWeber's features can meet their needs. This role involves troubleshooting, product education, and collaborating with team members to improve the customer experience.
Top Benefits:
401-K
401-K Matching
Company Outings
+34 More
19 Hours Ago
Provo, UT
Remote
Hybrid
12,000 Employees
76K-152K Annually
5-7 Years of Experience
12,000 Employees
76K-152K Annually
5-7 Years of Experience
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage the daily relationship with call center vendor operations, ensure optimal service levels and KPIs are met, identify friction in fan and artist experiences, collaborate with internal teams, and lead a team of customer support advocates.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+59 More
19 Hours Ago
Provo, UT
Remote
Hybrid
1,000 Employees
63K-77K Annually
1-3 Years of Experience
1,000 Employees
63K-77K Annually
1-3 Years of Experience
Artificial Intelligence • Healthtech • Machine Learning
The Revenue Cycle Specialist at Spring Health will oversee aging revenue, payment posting, and cash collections, ensuring accurate reimbursement for medical services rendered. Responsibilities include resolving insurance claim issues, communicating with patients on balances, and initiating corrective actions for revenue cycle management improvement. Success is measured by optimized revenue generation, timely billing, accuracy, compliance, and customer satisfaction. The position requires a high school diploma, 2 years of healthcare experience, familiarity with behavioral health, tech proficiency, and strong communication skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
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