Top Customer Success Jobs in Atlanta, GA
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The Product Support Representative (PSR) at Pluralsight is responsible for providing exceptional customer support by interpreting technical, subscription, payment, and administrative questions. Daily activities include responding to customer queries, validating issues, personal development time, and project work. Must be organized, detail-oriented, and collaborative.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.
Manage a multi-partner, fully outsourced, channel-focused customer support operation. Orchestrate and oversee the performance of a large-scale operational function, supporting the activities of specialized customer support agents. Drive performance through data-driven operational excellence and continuous improvement.
As a Customer Success Manager at Domino Data Lab, you will be responsible for maintaining and growing relationships with clients, maximizing client satisfaction, retention, and revenue generation. You will represent Domino during key customer lifecycle moments, drive conversations for Domino Cloud adoption, ensure on-time delivery of renewals, and identify upsell opportunities.
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Seeking a Demand Engagement Specialist to drive engagement with high-quality prospects for EHS/ESG software solutions. Responsibilities include lead conversion, scoping notes, and strategic targeting. Requires 1-3 years of experience in a customer-facing role and proficiency in CRMs. Preferred experience in a SaaS organization and familiarity with specific software tools.
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The Enterprise Customer Success Manager at Grammarly is responsible for delivering value to key business customers, building strong relationships, driving adoption and customer satisfaction, and collaborating with Sales, Marketing, and Product teams.
Collaborate with clinical services team to provide behavioral health diagnosis and treatment to patients with serious mental illness. Deliver counseling services, suicide crisis support, maintain documentation, and work collaboratively with the team. Must have experience with serious mental illness, telehealth services, and hold relevant licenses and designations.
As a Senior Copywriter on the Customer Experience (CX) team at Alma, you will be responsible for managing communication requests, aligning key messaging, drafting copy, and ensuring accurate delivery of information to providers and clients. You will also work on improving communication strategies based on data insights and metrics. This role requires expertise in copywriting, presenting technical subject matter, analytical skills, project management, and cultural humility.
Senior Customer Success Manager responsible for proactive customer communication, business reviews, renewals, and service opportunities. Acts as customers' trusted advisor, identifies opportunities for success, and collaborates with internal teams. Develops client relationships, drives advocacy, and ensures service quality. Collects feedback, supports projects, and optimizes customer health. Requires 8 years of client-facing experience in the financial industry. Bachelor's degree required.
Handling new business and renewal rating transactions, reviewing business transactions for accuracy, gathering data for underwriting decisions, and providing support to underwriters.
The Clinical Quality and Training Specialist will be responsible for implementing clinical training and quality processes, conducting audits, coaching team members, and providing reporting on performance.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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