Warehouse Ambassador

| Jenkins Twp, PA, USA
Employer Provided Salary: 19-19 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Sorry, this job was removed at 1:09 p.m. (CST) on Tuesday, May 14, 2024
Find out who's hiring in Other US Location.
See all Operations jobs in Other US Location
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

The Black Tux is reinventing the formalwear rental industry so people can show up at their best on the days that matter most. The company designs and manufactures modern rental suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.


A Black Tux Warehouse Ambassador will be responsible for training new associates and existing associates. An ideal candidate will possess excellent problem solving, communication and leadership skills. As an Ambassador, you will report to the Lead of your department and ensure trainer/trainee expectations are met. You will be responsible for guiding your new hires during their first week and assisting to the best of your ability with any questions. 


What You’ll Do

  • Train new and existing associates on functions and provides additional support as needed
  • Ensure all labor is conducted following the floor plan
  • Maintain 5S condition of work area 
  • Follow company safety policies and procedures and encourages associates to do the same
  • Notify the lead or manager about quality and/or safety issues
  • Follow standard operating procedures and notifies a lead/manager of any challenges performing the function
  • Maintain work pace at an assigned throughput (TPH) rate while maintaining highest level of quality
  • Notify lead of any shortage on supplies
  • Perform other duties as assigned by lead or manager such as additional departments you have been trained in
  • Must be willing to fill in for lead in their absence
  • Ability to work with others as a team for operational needs, project initiatives, or concerns
  • Ability to easily use Korber One to review TPH, transactions, times, functions, etc.
  • Provide a positive attitude and work environment for team members
  • Troubleshoot basic tablet or device issues

Who You Are

  • Experience with Korber One (WMS) and handheld devices (RF)
  • Highly effective written and verbal communication skills 
  • Bilingual (English & Spanish) preferred
  • Experience in fast-paced, high unit retail Distribution Center environment
  • Analytical thinker; able to solve problems quickly and effectively
  • Experience and complete understanding of Lean and 5S concepts is a big plus
  • Apparel industry, menswear and/or startup experience a plus
  • Excellent collaboration and planning abilities
  • Great organizational skills with the ability to handle multiple tasks
  • You sweat the small stuff and pay attention to detail
  • Working knowledge of MS Excel and Google Drive
  • Maintain condition of work area (i.e. free of trash, product in the correct location, etc.)
  • Follow company safety policies and procedures and encourage other associates to do the same
  • Follows the standard operating procedures and notifies lead or manager in case of any challenges performing the function
  • Maintains work pace at an assigned throughput rate while maintaining highest level of quality
  • Notifies lead or manager immediately about any quality defect
  • Performs other duties as assigned
  • Attention to detail is a must and quality-driven
  • Must be punctual to shift timings
  • Ability to lift and carry up to 50 pounds in a physical environment
  • Ability to stand for periods of time up to and exceeding 120 minutes
  • HS Diploma or GED strongly preferred.
  • 0-2 years of experience in the area of responsibility

Perks & Benefits At The Black Tux

  • Generous Paid Time Off
  • 15 Observed Holidays
  • Our Health, dental and vision plans are competitive, and we cover 100% of employee coverage and 50% of dependents 
  • We provide a 401(k) plan through Betterment 
  • Weekly catered lunches
  • Paid maternity and paternity leave
  • Stocked Kitchen and Pantry
  • Employee events and team bonding activities
  • Free tuxedo rentals

Our people are the most important asset to us. Our benefits, perks, pay and culture reflect this in every decision we make. If you want to learn more about us, check out our Culture Book.


We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Notice to California Job Applicants disclosed here.

Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • PandasLibraries
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • TerraformFrameworks
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • FigmaDesign
    • Google DocsManagement
    • JIRAManagement
    • WordpressCMS
    • IterableLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of The Black Tux

What’s the vibe like in the office?

Our workplace is designed to inspire. Modern and stylish offices for in person teams or seamless and flexible experiences for remote workers. We are passionate, have a strong sense of camaraderie, and everyone's contributions are valued. We lean on technology and digital tools for effortless collaboration and staying connected.

Jon

Director of Strategic Operations

What projects are you most excited about?

Currently, we're redesigning our customer’s shopping experience and re-architecting our infrastructure to provide an integrated interface. I’m really excited to be working on a project that will improve the entire customer experience in a meaningful way. I'm also grateful to be a part of such a talented tech team!

Janelle

Software Engineer Manager

How does the company support your career growth?

With The Black Tux’s monthly learning and development perk, I have been able to attend industry conferences and complete digital courses to advance my career. TBT also has a clearly defined Career Pathway for each role that allows me to understand my own development and work towards the next step in my career.

KJ

Senior Product Manager

What unique initiatives do you have that encourage innovation?

As we grow and transition beyond the startup phase, it’s become increasingly important to enhance and expand our operational processes. Innovating means establishing agile and expeditious feedback loops to engage all employees. Continuous and prompt feedback is the key to adapt to evolving procedures and confront new challenges in real-time.

Javier

VP of Finance

How do you collaborate with other teams in the company?

My approach to collaboration is clear communication and active listening, lending a helping hand when I’m called upon, and focusing on a mutual goal. TBT encourages us to give and receive feedback so all of us can be better collaborators.

Sarah

IT Support Lead

What are The Black Tux Perks + Benefits

The Black Tux Benefits Overview

Each benefit we offer is in the best interest of The Black Tux and our team members. We are thoughtful and strategic about every event, perk, class, and benefit we offer, and we only roll-out meaningful perks that are in line with our company culture and values.

Culture
Volunteer in local community
The Black Tux give back program has allowed us to partner with many companies locally and internationally such as Trees for the Future and Share the Meal.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
The Black Tux's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions up to $2,850.
Disability insurance
We offer comprehensive insurance plans for employees and their dependents. This includes medical, dental, vision, life insurance, and short-term disability coverage.
Dental insurance
The Black Tux covers 100% of the employee monthly premium cost for health and dental HMO plans and 50% for dependents.
Vision insurance
The Black Tux offers comprehensive insurance plans for employees and their dependents. This includes medical, dental, vision, life insurance, and short-term disability coverage.
Health insurance
The Black Tux covers 100% of the employee monthly premium cost for health and dental HMO plans and 50% for dependents.
Life insurance
The Black Tux uses Guardian life insurance and provides $50,000 in employee coverage. Employees can opt-in to premium coverage up to $500,000.
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
The Black Tux stock options are offered to employees and will vest over a four-year period.
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Restricted work hours
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
The Black Tux closes from December 24th - January 1st for a well deserved transition into a new year. Some warehouse roles will work during this time, but office roles will be logged off.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

More Jobs at The Black Tux

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about The Black TuxFind similar jobs like this