About AvePoint

Collaborate with confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions. Our SaaS solutions are also available to managed service providers via more than 100 cloud marketplaces, so they can better support and manage their small and mid-sized business customers. Founded in 2001, AvePoint is a five-time Global Microsoft Partner of the Year and headquartered in Jersey City, New Jersey. For more information, visit https://www.avepoint.com.

Key Responsibilities:

• Lead and conduct user research activities to understand users' goals, behaviour and needs
• Develop models of your users based on research findings, as well as models for other domain factors
• Define context scenarios and tell stories about ideal user experiences the team wants to achieve
• Describe product or system capabilities and requirements that support user's goals and tasks, and how successful interactions look like
• Design the overall structure and behaviour of the system, information flows and work flows
• Test and refine the product through evaluative research, ensuring that the design enables to meet the users’ goals and complete their tasks
• Develop a sense of empathy for people

What are we looking for?

• Good team player
• Creative and strategic thinker
• Good presenter as well as listener
• Open minded, explorative and adaptive
• Propose design decisions that are desirable for users, viable for the business and feasible technically.
• Keen understanding of underlying technology and mediums. For example, how a web browser works and renders pixels on the screen. Knowing how to code is an additional advantage.
• Have a portfolio of shipped digital projects that are in use
• Preferably have experience with developing eServices for public
• Proficient in design and prototyping tools such as Sketch and Adobe CS (e.g. Photoshop, Illustrator, XD)
• Education in a Design Discipline (e.g. Interaction, Graphic, Visual Communications), HCI, or a related field or equivalent practical experience

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.