Staff Product Designer

| New York, NY, USA +80 more | Remote | Hybrid
Employer Provided Salary: 200,000-250,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Contentsquare’s Product Analytics team is looking for a Staff Product Designer. Our products help our customers make better experiences — because of that, we think our data and analytics tools should also provide a high level of care and craft, designed with contemporary user- and human-centered practices.


The Staff Product Designer works alongside the Design Director, leading design efforts for the whole Product Analytics offering. You’ll operate across a range of design practice, from up-front research, insights, and strategy, through to ideation, prototyping, and testing, and to delivery of final designs. We're not looking for ‘unicorns,’ who are expected to be brilliant at everything, but we do presume comfort throughout the design process, and an ability to oversee and lead even those areas that you’re not expert in.

What you’ll do:

  • Provide creative and strategic leadership for design and throughout product development for our Product Analytics offering
  • Partner with product and engineering leaders across Contentsquare
  • Lead upfront user research to better understand user needs and behaviors, and translate research insights into elegant user experiences that satisfy user needs, business requirements, and technical constraints
  • Design and document workflows and wireframes, bringing them alive as high-fidelity visual composites built upon our Design System
  • Spearhead the development of experience-led product vision 
  • Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these artifacts across teams
  • Be an active stakeholder to key ‘horizontal’ activities such as Design System development
  • Participate in the creation of a framework for establishing and assessing design quality 
  • Work with design, research, program management, and product leaders on process for product development
  • Advocate for Accessibility and Inclusive Design practices
  • Share ideas, successes, and knowledge to build trust and extend the reach of the discipline overall
  • Coach and mentor other designers within your team

What you’ll need to succeed:

  • Has an extensive track record for shipping delightful products and user experiences
  • Knows how to analyze a problem, consider research and data, then propose and deliver a solution
  • Collaborates effectively with stakeholders and helps to steer debates into decisions during team discussions
  • Demonstrates strong leadership and design direction, guiding design teams toward superlative outcomes 
  • Mastery of Interaction Design and Visual UI design, supplemented with strong abilities in adjacent skills such as UX Research, UX Writing, Information Architecture, and Analysis and Insights Development.
  • Understands how design work connects with broader business value 
  • Experience working in complex systems with multiple audiences and complicated workflows; enterprise SaaS and experience with different data visualization techniques is a plus
  • Possesses excellent communication, presentation and collaboration skills
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
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Jacksonville, FL
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Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
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Minneapolis–Saint Paul, MN
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Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
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Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • MiroDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • CRM: Docusign, Hubspot, Salesforce, LinkedIn Sales Navigator Email: MailchimpCRM
    • MailChimpEmail
    • Google MailEmail
    • HubSpotEmail
    • SlackCollaboration
    • ZoomCollaboration
    • People Operations: Collaboration: Zoom, Slack People Ops Project Management: Monday.com, TrelloCollaboration
    • Monday.comProject Management

An Insider's view of Contentsquare

What’s the vibe like in the office?

In the historic Tribeca in Manhattan, it’s exciting to be part of the downtown vibe. Team members have been adapting to a more in-office schedule, now most days the office is energized with people from all departments mingling and collaborating, and even meeting for the first time. Our rooftop deck is great for an after-work get-together!

Nicole

Workplace Community Specialist, North America

What's the biggest problem your team is solving?

Our team supports the business cross-functionally in engaging our clients that drives retention and growth, and we have many great clients!

I manage programs that get our clients engaged on a more macro-level, which is key if we want to grow and be scalable, and keep our customers excited about the product and our partnership.

Camille

CX Manager

How has your career grown since starting at the company?

I joined Contentsquare as a Sr. Recruiter and 18 months later, was promoted to Head of Global TA Ops and now lead a global team of 15 people. Since Day 1, my bosses have entrusted me with tasks I had no prior experience in, and they truly foster an environment where I feel comfortable and confident jumping at opportunities and facing them head on.

Yanilda

Head of Global Talent Acquisition Operations

What is your vision for the company?

ContentSquare will be the leader in the Experience Analytics solutions arena. We will accomplish this goal thru focused efforts and execution on creating continuous value for our customers and delivering world-class solutions to the marketplace via the most talented, diverse and engaged employees in the SaaS World.

Chip

Chief Revenue Officer Americas

What are Contentsquare Perks + Benefits

Contentsquare Benefits Overview

Employees at Contentsquare are our top priority, which is why we offer a plethora of benefits and perks. We are committed to keeping our employees engaged and motivated at work, and we do this by supporting a healthy work-life balance for employees.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Summer hours
President's club
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Contentsquare covers 85% of the benefits premium.
Life insurance
We offer $10,000 of basic life insurance and employees have the option to enroll in supplemental life insurance and pay extra.
Pet insurance
Wellness programs
Team workouts
We are now doing virtual workout classes led by one of our employees on a weekly basis!
Mental health benefits
We have an Employee Assistance Program offered to our employees.
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
All full-time permanent employees
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
We have virtual events where our employees will include their kids as part of the fun! We've had virtual bracelet making, painting, and halloween activities where parents are able to bring their kids.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees can take their unlimited PTO to volunteer within their communities.
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Contentsquare offers a meal on Tuesday and on Thursday. Throughout the week, you will have a fully stocked kitchen with caffeinated beverages of your choice and snacks to eat throughout the day.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
We have an international mobility and relocation policy in place. The type of assistance provided is dependent upon the situation and requires approval.
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
We allocate budget for each function to take advantage of this.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs
Contentsquare has an Emerging Talent Program which consists of Interns and Apprentices. Our Apprentices are primarily based in EMEA, but we hire several interns per year globally.

Additional Perks + Benefits

We are still in the process of evaluating other various benefits and programs to be added as part of our offering. This is important to us as we realize the constant change in the world, and it is crucial that we are committed to improving our benefits over time so our employees have what is needed to succeed. Our benefits vary country-to-country.

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