Senior Product Manager, Growth & Engagement
Who we are
Transcarent is the One Place for Health and Care. We cut through complexity, making it easy for people to access high-quality, affordable health and care. We create a personalized experience tailored for each Member, including an on-demand care team, and a connected ecosystem of high-quality, in-person care and virtual point solutions. Transcarent eliminates the guesswork and empowers Members to make better decisions about their health and care.
Transcarent is aligned with those who pay for healthcare and takes accountability for results – offering at-risk pricing models and transparent impact reporting to ensure incentives support a measurably better experience, better health, and lower costs.
At Transcarent, you will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. In May 2024, we closed our Series D with $126 million, propelling our total funding to $450 million and fueling accelerated AI capabilities and strategic growth opportunities.
We are looking for teammates to join us in building our company, culture, and Member experience who:
- Put people first, and make decisions with the Member’s best interests in mind
- Are active learners, constantly looking to improve and grow
- Are driven by our mission to measurably improve health and care each day
- Bring the energy needed to transform health and care, and move and adapt rapidly
- Are laser focused on delivering results for Members, and proactively problem solving to get there
About this role
Transcarent serves millions of members across several care experiences including Surgery Care, Oncology Care, Virtual Primary Care, Pharmacy Care, and more. Our mission of creating a new, better, and different healthcare experience across so many health journeys requires we have a team that can think holistically about the driving growth to and connectivity between each of these experiences.
We’re seeking an analytical and collaborative Senior Product Manager to join our growth product team to oversee the shared member experiences that support each of care experiences.
What you’ll do
- Own the vision and roadmap for Transcarent’s highest engagement features including Provider Finder, My Health, My Benefits, and more. Be accountable for engagement and retention outcomes of key product experiences.
- Build strong perspective on roadmap priorities by deeply understanding the needs of our members, our customers, and our business.
- Monitor key trends and the competitive landscape within your product area to identify opportunities that drive member, customer, and business value.
- Partner closely with design, engineering, marketing, and data science/analytics to define, develop, launch and optimize new products.
- Define success metrics, measure, and evaluate the impact of product-led initiatives.
- Identify opportunities to refine and optimize our product offerings based on product metrics and analysis.
What we’re looking for
- 3-5 years of product management experience within the healthcare industry.
- Demonstrated experience leading cross functional product initiatives to deliver meaningful business and user outcomes.
- Ability to build strong relationships and collaborate effectively with cross-functional teams. You make others feel understood, not just heard.
- Analytical thinking and a proclivity for using data to answer questions.
- Ability to convey complex ideas through written, visual, and verbal communication, always focusing on the "why” behind everything you do – from strategy presentations to product requirements.
- Strong organizational skills and attention to detail.
Nice to have
- MBA, or similar business graduate degree
As a remote position, the salary range for this role is:
$150,000—$170,000 USD
Total Rewards
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 12 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.