Senior Web Software Engineer

| Mexico City, Cuauhtémoc, Mexico City, MEX | Hybrid
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TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
TigerConnect is seeking a Senior Web Engineer to help us build the next generation healthcare collaboration platform using the latest Web frameworks and patterns. You'll also be working with telephony and video (TeleHealth), threaded messaging, real-time group communication and machine learning to solve the noise-to-signal ratio problems that cost lives in clinical settings.
TigerConnect is an exciting opportunity for Web developers who want their lines of code to have significant and measurable positive impact towards solving one of this generation's most important challenges: unsustainable rates of growth in healthcare costs and inequities in how care is distributed. You will be joining our team in Mexico, as part of a cloud-native, client-first engineering organization that works in modern ways and seeks to continuously improve.
What You'll Be Doing:

  • Develop and maintain complex web applications using React, Redux, and other JavaScript frameworks
  • Implement user-friendly interfaces in collaboration with design and product teams
  • Contribute to technical design, code reviews, and optimization of web applications for performance and scalability
  • Independently manage tasks, engage in project planning, and ensure timely delivery of project components
  • Actively participate in team discussions, provide constructive feedback, and collaborate with cross-functional teams
  • Support junior team members, contribute to their development, and foster a positive team culture


What You Bring:

  • Solid experience in TypeScript, JavaScript, HTML, and CSS
  • Proficiency with React and Redux or similar state management libraries
  • Minimum 5+ years of professional web development experience
  • Strong understanding of RESTful APIs and asynchronous request handling
  • Skilled in writing efficient unit tests and performance optimization
  • Proven ability to work independently, meet deadlines, and handle escalated issues effectively.
  • Excellent communication and collaboration skills, with resilience and adaptability in dynamic environments
  • Comprehensive understanding of the full stack, including the ability to grasp end-to-end software development flows encompassing both frontend, backend, and DevOps


Bonus Points:

  • Contributions to open-source projects or an existing portfolio showcasing relevant work
  • Knowledge of TCP/IP, REST APIs, WebSockets, and Agile methodologies
  • Experience with frontend testing frameworks such as Jest or Enzyme
  • Experience developing across the stack, particularly with technologies such as Java, Node.js, Elixir, etc; this includes an understanding of both frontend and backend development processes and tools


Perks & Benefits We Offer:

  • Our hybrid teams bring together top talent from Mexico, the US, and around the globe
  • Work from prime office spaces in the Reforma area of Mexico City
  • Enjoy our comprehensive benefits with excellent medical, dental, vision, and life insurance coverage for you and your family
  • Our annual wellness programs focus on both mental and physical well-being, with reimbursements, company-wide wellness days, and volunteer opportunities
  • Enjoy additional perks and allowances, including a savings fund, monthly teleworking allowance, grocery vouchers and travel insurance
  • With our LinkedIn Learning License, you'll have access to self-paced learning opportunities to help you grow and develop
  • Enjoy our flexible time off policy with no limit on the number of days off
  • Finally, you'll be part of a team that's truly mission-driven and dedicated to making a difference in the world of healthcare


Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We've been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000's list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • ElixirLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ErlangLanguages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • MiroDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • ZoomCollaboration
    • TigerConnectCollaboration

An Insider's view of TigerConnect

What does your typical day look like?

One of my favorite things about TigerConnect is the transparency and openness of the company. We kickoff each week with a company all-hands where the strategy and vision are discussed.

Everyday is different - while some companies are slowing down, TigerConnect is accelerating which means more projects and the ability to really make an impact.

Les

Sr. Web Developer

How has your career grown since starting at the company?

Leadership at TigerConnect always encourages me to expand and apply my knowledge into other areas. I applied myself to work on projects across all platforms with cross-functional teams. This helped me grow from QA Eng to Sr. QA Eng and then to the Mobile QA Manager. I've always liked to explore, learn and grow and TigerConnect allows me to do that.

Yelena

Mobile QA Manager

What kinds of technical challenges do you and your team face?

My team is responsible to provide product support for our customers. We have to be empathetic and understanding of their situations and able to provide in-depth knowledge of our products and their functionality. To accomplish this, we ensure training and documentation is current and have designated SMEs for the products and services we offer.

Jose

Sr. Director, Client Care

What are TigerConnect Perks + Benefits

TigerConnect Benefits Overview

- Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks
- Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
- Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities
- LinkedIn Learning License for you to continue self-paced learning
- Flexible time off policy for salaried employees with no limit on the number of days off
- Life Insurance coverage
- Additional Voluntary Insurances (legal, pet and critical illness)
- Exclusive discounts for destination travel, restaurants, and much more

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person all-hands provided for local employees and zoom option is available to all other employees globally.
In-person revenue kickoff
Employee awards
Flexible work schedule
Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
We provide up to _12__ weeks of parental leave for the primary caretaker.
Family medical leave
Company sponsored family events
TigerConnect sponsors family oriented events Quarterly.
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
TigerConnect provides weekly Wednesday Food Trucks and a fully stocked kitchen with various snacks, breakfast and lunch foods.
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development
Job training & conferences
TigerConnect offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
TigerConnect hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Our mentorship program includes : 1-to-1 programs, Cross-department programs, Leadership mentoring.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We have paid industry certifications available.
Personal development training

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