TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
TigerConnect - the leading provider of HIPAA compliant messaging and workflow optimization tools for the healthcare industry - is seeking a dynamic, highly motivated, and tech savvy, Sr SDET to join our fast-paced team. In this role, you will be responsible for managing a software test automation team in Mexico and ensuring that our software products meet the highest quality standards. You will work closely with software development, product management, and other stakeholders to implement and execute a comprehensive QA strategy, plan, and framework. You will also be responsible for overseeing the testing of software products throughout the software development lifecycle and managing a team of quality assurance engineers. You will be required to develop and maintain automated testing solutions and tools and provide regular reports on the quality status of the software products.
TigerConnect - the leading provider of HIPAA-compliant messaging and workflow optimization tools for the healthcare industry - is seeking a Software Development Engineer in Test (SDET). This individual will participate in the core development process to ensure the delivery of quality applications through automation. The primary responsibilities will be building automation frameworks, scripting to support multiple platforms, developing tools to allow Engineers to implement their own functional tests, and evaluating and reporting on product quality and automation needs over time.
The Sr SDET will work cross-functionally with an integrated team of developers, product managers, and QA Engineers for test planning and development, automation requirements, and tool creation.
This position is part of TigerConnect's growth into the Mexico City technology hub. We're excited about our opportunity to bring on talented engineers who will collaborate with our engineering teams across the globe. This is a hybrid position and is anticipated to be in the office semi-regularly.
What You'll Be Doing:
What You'll Be Doing:

• Defining, developing, maintaining, and executing the automation of test scripts utilizing a variety of different functional frameworks to provide robust test coverage
• Evaluating our currently existing automation framework and test scripts and driving any necessary changes
• Support to create quality metrics that help the company to move in the right direction
• Developing an easy-to-understand test coverage matrix and reporting on automation's successes and failures
• Building tools to help Engineers implement their own test scripts within the automation framework
• Striving to ensure that User Stories and/or system requirements are satisfied for internal and external application users
• Ensuring automation coverage and test execution are complete during each sprint and before the release
• Involvement in new feature automation supporting the development team
• Conducting feasibility studies on comprehensive test plans that drive the automation strategy
• Conducting test-leveling exercises to determine the best test layer to secure code quality

What You Bring:

• 5 + years of full-time, hands-on SDET experience in an Agile environment
• Bachelor's degree in Computer Science or Computer Engineering or professional experience.
• Experience in server and backend automation is a must
• Preferred working experience with web and mobile applications automation tools such as Appium, XCTest, Xcode, and Android Studio
• Proven expertise in system-level testing, development, and software design is required; solid working knowledge of Selenium and coding language ( Python) and JavaScript will be nice to have.
• Familiarity with build tools such as Jenkins and GitHub actions
• Preferable experience Performing load testing on applications and services using jMeter or a similar performance testing tool.
• Experience working with external testing solutions such as SauceLabs or BrowserStack preferred
• Knowledge of QA methodologies, including functional, performance, and regression. passion for testing, development, and design
• Experience building and maintenance automation framework from the ground up and detailed knowledge of framework workflows.

Perks & Benefits We Offer:

• Our hybrid teams bring together top talent from Mexico, the US, and around the globe
• Work from prime office spaces in the Reforma area of Mexico City
• Enjoy our comprehensive benefits with excellent medical, dental, vision, and life insurance coverage for you and your family
• Our annual wellness programs focus on both mental and physical well-being, with reimbursements, company-wide wellness days, and volunteer opportunities
• Enjoy additional perks and allowances, including a savings fund, monthly teleworking allowance, grocery vouchers and travel insurance
• With our LinkedIn Learning License, you'll have access to self-paced learning opportunities to help you grow and develop
• Enjoy our flexible time off policy with no limit on the number of days off
• Finally, you'll be part of a team that's truly mission-driven and dedicated to making a difference in the world of healthcare

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We've been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000's list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.