Senior IT Specialist

| Hyderabad, Telangana, IND | Hybrid
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Premier International helps organizations unleash the full potential of their data. Our expertise in data-led business transformation, data fundamentals and migration, risk management and data value realization helps companies maximize the value of their data, empowering them to achieve success across the entire data value chain. Having successfully completed thousands of projects since our founding in 1985, many of the world’s leading brands, technology companies, and system integrators rely on Premier to solve their most complex data challenges.

The Opportunity:

Premier International is hiring an experienced Senior IT Specialist to join our growing team in Hyderabad, India.  

In this role you’ll report to the US-based Director of IT.  You will be responsible for collaborating with our team to extend our existing IT policies to our workforce in India and to establish procedures for the handling of laptops, support, and AWS virtual server management.  Day-to-day, you’ll be responsible for the management of virtual and physical IT infrastructure in Hyderabad as well as support for both on-site and remote staff across India. 

The ideal candidate for this role will be a sharp technical person with 5+ years of IT work experience, who has strong organizational and problem-solving skills, has a broad interest in IT, and enjoys working with people.  This individual must have both strong technical abilities and the desire and ability to mentor junior staff members.

Job Title: Senior IT Specialist Position Type: Full-Time EmployeeLocation: Hyderabad (Work from Office)What You’ll Be Doing:

  • Manage the IT needs of our growing operations in India
  • Collaborate with US-based IT team to extend our existing IT program to our colleagues in India to improve information security and maximize employee productivity
  • Manage and coordinate efforts of a small IT team that is likely to grow as Premier expands its operations
  • Coach and mentor junior IT team members to grow their capabilities and improve Premier’s support structure
  • Implement and manage AWS security and cost management controls
  • Provide timely software and hardware support for employees who may be local or remote (this will primarily include Windows laptops)
  • Oversee Windows laptop setup, maintenance, distribution, and disposal in India
  • Ensure compliance with company security standards
  • Work with Dell and/or other providers to obtain service under warranties
  • Support of local physical network infrastructure
  • Track computer/license assignment/maintenance/status in inventory
  • Learn to support custom software developed in-house
  • Become proficient in supporting installation, configuration, and updates to Alation, BigID, and Informatica
  • Learn and adopt adjacent technologies to become increasingly proficient to add value to Premier
  • Perform ad-hoc projects and other duties as assigned
  • Note: The responsibilities for this position could expand to include other duties based on the needs of the company and the skills of the candidate.

What You’ll Bring to the Team:

  • 5+ years of IT work experience
  • Strong understanding of commodity PC Hardware – memory, hard drives, CPUs, etc
  • Strong understanding of the Windows and Linux operating systems
  • Competence in Microsoft PowerShell
  • Experience with AWS security features and the ability to implement them as needed
  • Experience with AWS cost control features and the ability to manage costs
  • Basic networking experience (including switches, basic firewalls, and network services like DHCP and DNS)
  • Exemplary technical problem-solving and troubleshooting skills (operating systems, driers, hardware, software, etc.)
  • Excellent verbal and written English communication skills
  • Strong attention to detail
  • Strong work ethic and sense of ownership
  • Ability to quickly assess a situation, determine the risks, and choose the best course of action
  • A positive attitude
  • A passion for technology, both inside and outside the workplace
  • BE and relevant IT experience

Premier Perks & Benefits:

  • Integral part of a growing team of Data Specialists
  • Opportunity to scale IT Operations in India
  • Key player of one of the Best Places to Work as recognized by Built-In 2024

Work Authorization/ Security Clearance:

  • Background check is mandatory for all hires. Additional reference checks may be necessary, based on your consent.

Premier has been named one of Built In's 2024 Best Places to Work across four categories: Chicago's Best Midsize Places to Work, Chicago's Best Places to Work, US Best Midsize Places to Work, and US Best Places to Work. Additionally, we have been recognized as one of the Best and Brightest Companies to Work For® in Chicago, as one of Crain’s Top 100 Best Places to Work in Chicago, and proudly made the 2021 Inc. 5000 list of America’s Fastest-Growing Private Companies. While we are relentlessly client-focused, we are proud to have our culture and company recognized by others.  

Premier is an EEO Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • dotnetLanguages
    • PythonLanguages
    • SqlLanguages
    • FlaskFrameworks
    • AccessDatabases
    • DB2Databases
    • InformixDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • GitHubServices
    • Microsoft AzureServices
    • CanvaDesign
    • MiroDesign
    • AirtableManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • HootsuiteCMS
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • ZoomInfoLead Gen
    • Microsoft TeamsCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

An Insider's view of Premier International

What are some social events your company does?

It’s not just all work here, we know how to have fun too! We have company-wide parties to celebrate our achievements, participate in annual volunteer events, host fantasy football and sports leagues. We've even had Premier office kittens in the past!

Linda

Manager of Sales Operations

What's the biggest problem your team is solving?

The biggest problem that we’re tackling right now is helping a large healthcare organization undergo a complex data transformation to Workday for multiple products. Often times, data can be complex and require deep analysis to understand how to clean and transform legacy system data into what we would need within a target system like Workday.

Gunjan

Senior Consultant

How does the company support your career growth?

Premier supports my career growth by encouraging me to take on more responsibilities as I gain experience in my role. They do this by allowing me the autonomy to step out of my comfort zone and potentially make mistakes but simultaneously providing a support network of managers and senior staff who provide continuous mentorship and feedback.



Shane

Senior Consultant

How do your team's ideas influence the company's direction?

We hold regular “speak freely” meetings and encourage open dialogue about what's working and what’s not. My goal as a leader is to always be accessible and intentional in bringing our people in on the process. We’re a culture first organization so knowing how we can serve our people better is what enables our team to better serve our clients.

Craig

CEO

What’s the vibe like in the office?

Even though we've been around for over 35 years, we've still got that startup mentality! The vibe is work hard, play hard and we genuinely like hanging out with each other. You can definitely feel a spirit of camaraderie here.

Grace

Director of Operations / Chief of Staff

What are Premier International Perks + Benefits

Premier International Benefits Overview

We are a culture-first, employee-centered organization, and the overall health and well-being of our employees is a top priority for us. We work diligently to offer a comprehensive total rewards package aligned with Premier's core values, rooted in our employee-centric culture, and committed to enhancing the health and well-being of our workforce.

Premier offers 92% company-paid medical benefits through BCBS and 100% company-paid dental, vision, life AD&D, short and long-term disability coverage for our employees. In addition to our competitive compensation and bonus packages, we offer a great 401k incentive, commuter benefits, sabbatical leave, parental leave, cellphone stipend, professional development and of course a free snack wall.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

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