Software Quality Assurance Engineer II, Connectivity

| Boston, MA, USA | Hybrid
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At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. 



As a Quality Assurance Engineer, you will be responsible for designing and executing on a testing strategy to validate device to app functionality end to end. You will also help automate our regression tests and contribute to our automated framework and our testing tools. You will need a high level of understanding of software development and different ways to test components in a range of scenarios. You will work closely with the development team to ensure that our products are thoroughly tested and meet the highest quality standards. You will also be responsible for analyzing test results, identifying and reporting issues, maintaining tests and driving continuous improvements in our testing processes.



This role reports to the QA Manager.

RESPONSIBILITIES:

  • Participate in our agile/scrum development process and provide a QA level of effort for our Epics and Stories
  • Work closely with development and product management to understand the user requirements and design test plans for individual feature of software as well as for the larger systems
  • Communicate with different teams, such as design and product, to understand the expectations and test from user’s point of view to provide feedback
  • Create test cases and test scripts based on software requirements and ensure the product meet high quality standards for end users
  • Perform regression testing and automated testing execution to proactively address potential quality issues before they reach users
  • Conduct root cause analysis of identified bugs, providing sufficient detail to the development team to help understand, prioritize, replicate, and resolve issues
  • Collaborate with cross functional teams to ensure how to deliver software on time and with quality
  • Identify and prepare test data for executing test scenarios and procedures
  • Assist with automation testing framework building for our wearable devices and mobile applications
  • Able to provide concise and clear test reports driving towards product quality improvements

QUALIFICATIONS:

  • Extensive quality assurance experience in both automation and manual testing
  • Experience in designing and executing test cases
  • Strong programming skills in at least one of the following languages: Java, Python, or similar languages
  • Excellent communication and documentation skills 
  • Experience solving for the challenges of data-driven applications
  • Experience testing mobile applications on both Android and iOS platforms
  • Experience with JIRA issue management system (or equivalent.)
  • Demonstrated ability to work with individual contributors, vendors, and cross-functional teams
  • Be creative and eager to learn new technologies to help enhance testing

PREFERRED QUALIFICATIONS:

  • Experience with test automation frameworks such as Appium, Selenium, or Robot Framework
  • Experience in extensive testing of Wi-Fi, Bluetooth/BLE, TCP/IP Networking software

Find out more about us: "WHOOP Software Principles"


This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.


Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.


WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
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    • FigmaDesign
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    • SlackCollaboration
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An Insider's view of WHOOP

What are some social events your company does?

We take pride in our community and encourage employees to connect with one another through a variety of activities. We organize group runs, HIIT workouts, and yoga sessions. We also have a handful of employee-led groups, both in-person and virtual, that bring folks together. By taking the time to connect, we build a culture of belonging at WHOOP.

Desmond

Talent Operations Specialist

What projects are you most excited about?

I’m most excited about projects where I get to help plan photoshoots to highlight new WHOOP features. I love conceptualizing an idea in my head and then bringing it to life via photos, design, and words. It can take lots of time to plan the details, but often it’s those small things that make a campaign feel big and impactful.

Josh

Graphic Designer

What makes someone successful on your team?

Focus and collaboration are key traits to be successful on our team. With exciting things happening across the team, prioritizing time to focus on the highest value areas and communicating effectively across functions is critical. Of course, practicing what we preach in the form of healthy sleep and recovery habits allows our team members to excel!

Saif

Associate VP, Enterprise Strategy

What are WHOOP Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development
Lunch and learns
Promote from within
Continuing education stipend

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