Program Manager

| Los Angeles, CA, USA | Hybrid
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FabFitFun is searching for a Program Manager to join our team! This role will report to our Senior Program Manager (Program Management Organization) and be focused on bridging front office and back office operations, focusing on (but not limited to) business operations and information systems projects. 

Overall, this program manager will help get the teams organized with their day-to-day operations and ensure collaboration between stakeholders is effective, while leading project teams. This person will work cross-functionally and will need to exhibit strong communication skills, emotional intelligence, and flexibility in work styles (e.g., adept at handling diverse styles of communication and collaboration). This person should enjoy a fast-paced startup environment.

Location: FabFitFun is based in the Greater Los Angeles area in West Hollywood,CA. This role will be expected to work in a hybrid environment and will not be eligible for remote.

What You’ll Do:

  • Manage programs, requiring coordination across numerous technical teams, product, and non-technical business stakeholders. 
  • Map out multiple milestones and iterations, including dependencies and releases
  • Deliver projects to their intended business objectives, anticipating and accounting for challenges or obstacles (subject matter expert) and proactively working to mitigate risks and remove blockers
  • Drive strategic decision making, ensuring that the resources required to implement the action will be available, and scheduling work required to achieve an end result
  • Advocate for prioritization, deprioritization, scoping, and de-scoping based on alignment with team and organizational goals 
  • Proactively solve day-to-day problems and exercise good judgment, including the determination of when and how to escalate issues
  • Contribute to a strong Project Management Organization, instill best practices, make process improvements, and mentor team members 
  • See beyond deliverables to the impact on the system and promote long term system and process health 
  • Contribute to a culture of psychological safety with self-awareness and active listening skills. Encourage openness and ongoing discussion of how we can improve our business processes

What You’ll Bring:

  • 5+ years of relevant work experience in Project Management. Experience with business operations and information systems is a big plus (e.g., managed projects for ERP's, WMS's, CRM systems, data warehouses and data lakes, analytics platforms, etc)
  • Experience building digital products and working with cross-functional teams
  • Excellent organizational skills (e.g., maintains concise written artifacts, drives alignment, keeps stakeholders aware of status on a regular basis, etc.)
  • Strong risk management skills; seeks to proactively identify potential problems before they become blockers, diffuses tension, etc.
  • Ability to motivate teams and resolve conflicts
  • Tendency to apply a positive frame to situations and explore novel solutions beyond “business as usual”
  • Ability to thrive in a fast-paced environment with changing priorities
  • Experience with Agile software development practices is a big plus
  • Experience improving verbal and written communication patterns across a project team, (e.g., knowing how to determine which tools to use, when to lean on synchronous versus asynchronous communication) 
  • Comfortable translating business requirements into technical specifications
  • Adept at driving alignment, handling disagreements, and building relationships and influence across multiple business units. Comfortable with influencing without authority. 

The expected base salary range for this position is $120-140K. The compensation package will also include an initial equity grant, in addition to a range of generous medical, dental, vision and other perks & benefits. The compensation package will also include an initial equity grant, in addition to a range of generous medical, dental, vision and other perks & benefits. Compensation decisions are determined using a variety of job-related factors such as skill set, geographic location, market demands, experience, and education / certifications. If we extend an offer for employment, we will consider all individual qualifications.

What You'll Get! The Benefits & Perks of FabFitFun...

  • Uncapped / Generous PTO
  • Medical, Dental & Vision with competitive coverage options and plans
  • 401K & 401K Match
  • Pet insurance for any FFF furry friends via Nationwide - covers 90% expenses 
  • Complimentary annual FFF subscription with seasonal $25 credit for e-commerce flash sales
  • Donation matching program via BrightFunds, where the company matches up to $500 charitable donations per employee 

Privacy

Your information will be handled in accordance with our Workforce Member Privacy Notice: https://legal.fabfitfun.com/#workforce-member-privacy-notice

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An Insider's view of FabFitFun

How would you describe the company’s work-life balance?

After being at this company for a few years, balancing work and life has never been a concern for me. Between the flexibility to work from home when necessary, to traveling the world, this company always encourages a balance. I really appreciate that I never have to put my life on pause -- it’s a freedom that makes this company so wonderful.

Taylor

Customer Acquisition Specialist

How has your career grown since starting at the company?

My career has grown tremendously since joining FabFitFun in 2015! I started as a Jr. Account Manager, and have worked my way up to Director, Strategic Merchandising! FabFitFun helped me to not only switch teams, but also encouraged me to take courses on any skills that I wanted to improve for my new position.

Carly

Director, Strategic Merchandising

How do you make yourself accessible to the rest of the team?

I believe in casually connecting with my team on a regular basis. During lunch I will often go to one of our team rooms and eat with them, and aim to not talk about work. My hope is that this connection will encourage them to ask me when they need something. I also try to encourage direct feedback by being grateful for ANY feedback I receive.

Arjen

SVP, People

What are FabFitFun Perks + Benefits

FabFitFun Benefits Overview

Amazing benefits including medical, dental, vision (+ Pet insurance!)
401K & Matching
Open/Flexible PTO policy - we trust our employees to manage their time
Donation matching program
Free FabFitFun subscription and quarterly credit in our e-commerce Add-Ons store
Monthly cell phone reimbursement
Monthly work from home stipend while the company is temporarily remote

Culture
Volunteer in local community
Partners with nonprofits
Each of our seasonal boxes partners with a charity/nonprofit organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Led by our Co-Founders & Co-CEOs, this is an exciting chance monthly or bi-monthly for the company to get together to review company goals, updates, celebrate wins, and keep employees informed
Flexible work schedule
Diversity
Highly diverse management team
Mandated unconscious bias training
All new hires complete training, and the company adheres to updated training every 2 years
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
We offer a variety of plans to help accommodate our employees needs!
Life insurance
Pet insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
We match up to $500 per year per employee via BrightFunds
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some meals provided
FabFitFun offers 3 catered a meals a week at our HQ in West Hollywood. Breakfast provided on Monday, while Lunch is provided on Tuesday and Friday.
Company-sponsored happy hours
Onsite office parking
Paid parking available for all of our employees
Pet friendly
Dog friendly office! Our HQ is right across from the West Hollywood dog park. We have annual events for our FFF furry friends, such as our Halloween pet costume party!
Relocation assistance
Fitness stipend
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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