Job Description

How will your role impact First Command?

The Product Manager is responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs over the product-market lifecycle.

To do this, they collaborate with a wide range of people to identify and define customer needs, understand the solution context, and develop the program vision, roadmap, and features required to meet these needs. Then, they support the ARTs in delivering value through the program kanban and continuous delivery pipeline.

What will you be doing?

• Ensures that product and solution meet the economic business goals established by the portfolio and develops a clear model of how the solution provides value to customers.
• Develops customer-centric ROI models that align with the value provided. Maintains and updates these models over the product-market lifecycle and in response to changing portfolio demands.
• Leverages market research and continuous exploration to continually understand customer and market needs.
• Collaborate with Agile Release Trains (ARTs) and SolutionTrains to build the required functionality and responsible for ensuring the product is considered 'whole and complete' from a defined customer's perspective.
• Continuously develops and communicates the vision to the development teams, while defining the features of the system. Also responsible for the roadmap, which illustrates how features are intended to be implemented over time.
• Collaborate with IT to ensure solutions are deployed to internal customers and users; externally, product managers collaborate with an even larger set of business stakeholders to deliver products to the market.
• Understand the scope of enabler work and collaborate with System and Solution Architect/Engineering to jointly sequence the Architectural Runway that will host new business functionality.
• Active participant in biweekly System Demos. Participate in assessing Metrics, including the evaluation of business value achieved versus planned, and active participants in the Inspect and Adapt workshop.
• Supports the flow of work through the program kanban and into the program backlog, responsible for ensuring enough features are ready in the backlog at all times.
• Presents the vision, which highlights the proposed features of the solution, along with any relevant upcoming milestones.
• Ensure their offerings are supported and enhanced to create a continuous flow of value.
• Ensures that products and solutions are supported through their operational lifecycle.

Who will you be leading?

• ART Members

What skills/qualifications do you need?

Education

• Bachelor's degree preferred (may consider experience in lieu of degree

Work Experience

• Product Manager I EX10 1-3 years project management/operations team leadership
• Product Manager II EX11 4-7 years experience project management/operations team leadership
• Product Manager III EX12 7+ years project management/operations team leadership
• Product Manager IV EX13 10+ years project management/operations team leadership
• Banking experience required for all levels.

Knowledge, Skills and Abilities (all are required)

• Customer Centric mindset
• Strong conflict resolution skills
• Effective Communicator/Influencer
• Servant leader
• A passion to gain strong scrum and agile training
• Growth mindset
• Strong analytical skills
• Able to pivot and function in ambiguity

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