Product Development Associate

| Los Angeles, CA, USA
Employer Provided Salary: 70,000-90,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

As the Product Development Associate, you will play a pivotal role driving the company’s growth through broadening our product catalog. Collaborating closely with internal teams and suppliers abroad, you’ll develop and manufacture products that meet our brand's standards and customer needs, ensuring that our offerings remain at the forefront of the industry. Your commitment to innovation, and willingness to push boundaries will be instrumental in driving our success as industry frontrunners.

What You’ll Do: 

  • Proactively manage detailed time and action calendars, working cross-functionally with sourcing, product management, design, and operations teams to ensure timely project delivery
  • Drive development of yarns, fabrics, and trims with overseas suppliers that meet the intended product brief and customer requirements
  • Create and maintain detailed documentation for sampling specifications, sample feedback, performance testing results, pre-production trials, and production specifications
  • Identify and proactively resolve issues that arise during development while ensuring that projects are delivered on-time and within budget
  • Cultivate strong supplier relationships to efficiently oversee sampling schedules, handle development feedback, and negotiate advantageous costs and terms
  • Conduct product research, user testing, and performance testing to validate product attributes, quality, and performance 
  • Establish and enforce rigorous quality standards throughout the development life cycle to ensure our products meet and exceed customer expectations 
  • Collaborate with product testing and compliance teams to ensure adherence to industry regulations, standards, and certifications

What You’ll Need to Have:

Required: 

  • Bachelor's degree in related discipline
  • 2-4 years of experience in product development, preferably within the home textiles industry
  • Strong project management skills with the ability to manage multiple projects simultaneously
  • Excellent communication skills, with the ability to effectively collaborate with internal teams and external suppliers
  • Proficiency in Microsoft Office Suite and project management tools
  • Willingness to travel occasionally to domestic and overseas supplier locations as needed
  • Ability to work flexible hours as required to interface with non-USA time zones

Preferred: 

  • Experience working with and traveling to factories in Asia
  • Understanding of textile and yarn manufacturing processes and equipment (e.g., extruding, weaving, tufting, knitting, bonding, washing, finishing, etc.)
  • Knowledge of ASTM, AATCC, ISO, or other related industry testing standards

Compensation:

  • $70,000 - $90,000 per year base salary
  • An annual bonus percentage that varies based on level of role
  • Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • typescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • React.jsLibraries
    • Node.jsLibraries
    • Node.jsFrameworks
    • AWS RedshiftDatabases
    • AWS LamdasDatabases
    • AWS SMSDatabases
    • AWS GlueDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • RAnalytics
    • SQLAnalytics
    • TableauAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • ShopifyCMS
    • KlaviyoCRM
    • YotpoCRM
    • KlaviyoEmail

An Insider's view of Ruggable

What’s the vibe like in the office?

There's a very "driven" feeling in the office. Everyone is trying to put out excellent work and keep pushing the product and the company forward. At the same time, everyone is gracious and big ego's are not common. There is an attitude of perpetual growth and learning at every level.

Allison

Graphic Design Manager

What projects are you most excited about?

I'm most excited about projects that we're undertaking to enhance our Customer Experience. Some of the most immediate projects are expanding the different channels we communicate with customers on including phone and chat. We're also looking into standing up more self-service customer friendly tools so customers always know their order status.

Benny

Customer Experience Director

How has your career grown since starting at the company?

Ruggable’s culture lends itself to entrepreneurial go-getters looking for rapid career growth. Team members are given a ton of autonomy and trusted to deliver value. Once you prove yourself, your scope and responsibilities grow quickly. I joined as an individual contributor, and one year later I’m leading a large team as Director of Core Product.

Therese

Director of Core Product

How do you empower your team to be more creative?

I find the best way to foster creativity is, ironically, to provide a healthy set of constraints and guiding principles. This creates a tremendous amount of focus and problem solving around the limitations in creative ways. It's like providing the outline of a coloring book and giving your team access to and ownership over all the colored pencils!

Linda

Chief Marketing Officer

What are Ruggable Perks + Benefits

Ruggable Benefits Overview

We value our team members as much as we value our customers. Here are just some of the benefits we offer for being part of our team:

Strong Company Culture
Fun Team Events
Career Growth Opportunities
Casual Dress Code
Emphasis on Work/Life Balance
Employee Discount

Culture
Partners with nonprofits
Ruggable sponsors animals through Face4Pets, provides rug donations through A Sense of Home and Chicago Furniture Bank, and plans to plant 100,000 trees in 2020 through One Tree Planted.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Ruggable promotes a work-life balance by allowing employees a flexible work schedule that includes flexible start and end times.
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
First Friday Yoga, Peloton Online subscription
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Our kitchens are always fully stocked with the latest snacks, a robust coffee/espresso/tea bar, and ever-changing LaCroix flavors.
Some meals provided
Ruggable's tradition of monthly Food Truck Tuesdays are paired with a rotating list of local LA food trucks (including In-N-Out!).
Company-sponsored happy hours
We host monthly company-wide happy hours to socialize and wind down with our Ruggable family.
Onsite office parking
Free parking on-site at our offices.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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