Marketing Programs Manager
Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.
We are looking for a Marketing Programs Manager who will be responsible for the execution of key marketing programs across multiple marketing channels against set timelines, budget, and quality expectations to help customer retention and growth, as well as new business acquisition.
You’ll be as an individual contributor working with your manager, our Manager of Lifecycle Marketing, to achieve the goals of the Demand Generation team! You'll also partner with teammates across Customer Success, Sales, Solutions, and Product.
Join our dynamic team in a remote-first work environment, with the opportunity to come together annually for a company-wide gathering!
What You'll Do:
- Lead all aspects of customer and new business marketing programs across the US and EMEA, including but not limited to webinars, online training, virtual, and in-person events.
- Complete key campaigns for acquiring, retaining, and growing customers.
- Leads key programs for customer retention and growth, such as gifting and peer-to-peer reviews on G2 and TrustRadius.
- Collect monthly intent data signals and distribute them to sales teams.
- Continually evaluate marketing channel performance and collaborate to drive outstanding practices.
- Track important metrics to measure marketing program success and return on investment for marketing programs.
- Maintain customer marketing calendar and detail quarterly plans.
What You'll Bring:
- 2-3 years of experience in marketing programs, field marketing, campaigns, or marketing communications.
- Proven record of event management including webinars.
- Knowledge and experience with of customer review sites (e.g., G2, TrustRadius), customer advocacy programs (e.g., case studies) and email campaigns.
- Excellent communication skills, partner management, and project management skills.
- Strong organizational skills, time management, and attention to detail.
- Ability to thrive in a fast-paced, virtual work environment.
- Willing to travel a few times per year for in-person events.
Nice to Have:
- Familiarity with webinar management platforms (ideally ON24), project management tools (ideally Wrike), and customer relationship management (ideally Salesforce).
- Prior experience in international companies, preferably in a B2B SaaS-based industry.
- Experience engaging with engineering, product, and system development personas.
- Experience working in a matrixed Sales & Marketing organization with partners across different regions.
Perks and Benefits:
- Virtual first and culturally diverse work environment spanning 8 countries.
- Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
- Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement.
- Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
- 12 weeks of paid parental leave to bond with your new family member.
- Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.
At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team.
Jama Software participates in E-Verify and will provide the federal government with your Form I-9.
If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply. We're eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or that of their relatives, friends or associates or any other characteristic protected under federal, state, or applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request an accommodation.