Job Title Manager - Customer Supply Chain

Division: Consumer Products Division

Location: Deerfield, IL

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world's #1 beauty brand with L'Oreal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Make Up.

What You Will Learn:

This position is responsible for analyzing and developing initiatives that support growth of L'Oreal Consumer Productions Division retailers. The individual will continuously monitor the marketplace for opportunities, perform assessments, make recommendations, and define strategies. This position will ensure initiatives and strategies are properly executed by coordinating the priorities and activities of the cross-functional teams involved. The incumbent will have a demonstrated ability to communicate both internally and at the account to affect change at all levels of the Account Supply Chain Organization.

• BA/BS degree, preferably in Business or Supply Chain
• Minimum 5 years of experience in Supply Chain, ideally in two or more Supply Chain functions with a strong background in demand planning and forecasting
• High level of problem solving and analytical skills
• High proficiency in data management skills- Expert level Microsoft Office Suite applications with an advanced focus in Excel and PowerPoint.
• Clear understanding of relational databases along with a demonstrated ability to merge/transfer text files resulting in the creation of reports from multiple sources is desired
• Strong communication skills. Must be able to communicate at all levels of the organization
• SAP system and PowerBI experience preferred.

Tasks & Responsibilities

• Retrieve, analyze and provide documentation for the account in order to support recommendations regarding service, growth opportunities, and vendor/retailer performance.
• Facilitate monthly cross-functional shipment and consumption forecast meetings with Sales and Finance, while acting as a liaison with Demand Planning.
• Build and maintain customer level forecasts to identify areas of opportunity within the business. Publish reports accordingly, to ensure initiatives and executions are progressing to plan. Adjust customer forecasts in Antuit forecasting system.
• Determine and implement priority of demand planning and logistical initiatives with our retailer.
• Act as a liaison between Sales, Supply Chain (Customer Supply Chain, Distribution, Transportation, and Demand Planning) and our retailer.
• Develop customized strategies providing high customer service levels and reducing cost.
• Responsible for the efficient flow of product from supplier to customers, ensuring clear communication of gaps/misses and planning remediation.
• Provide logistical and inventory data to retailer and validate data provided by retailer via file exchange or EDI.
• Leading or participating in specific projects which provide efficiencies, improved service, and business growth.
• Develops strong business partnership with Sales, Demand Planning, Operations and our Customer.

What We Are Looking For:

• Strong analytical skills, functional (transactional) knowledge, calculated decision-making abilities, and multi-tasking capability.

• Acts and leads with human sensitivity: Demonstrates respect, enriches team dynamics, and develops others.

• Interacts effectively: Listens and communicates effectively and actively networks

• Displays sensitivity to the "Metier" of L'Oreal: Focuses on quality, understands beauty, and builds knowledge of the beauty business

• Demonstrates entrepreneurship: Takes initiative, improves performance, and develops a vision

• Achieves results with integrity: Conveys energy, acts with integrity, and focuses on results.

• Innovates: Shows curiosity, promotes team creativity, and imagines creative solutions

• Manages complexity: Reasons from multiple perspectives and makes decisions

What's In It For You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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