Inside Sales Agent - Part Time

| Hudson, OH, USA
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At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.
What's in it for you?

  • No Cold Calling -All leads the customer has asked US to contact THEM!
  • No Experience Necessary - desire to win every day is required!
  • Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals...top agents make $30+ per hour...we win together, the better we do, the more you make
  • Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
  • Casual Dress - Be comfortable while taking with potential customers
  • Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within!


Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.
Essential Duties and Responsibilities:

  • Focus efforts on maximizing lead conversion from initial contact to set appointment
  • Use learnings from comprehensive training program to successfully set customer leads
  • Initiate outbound calls for digital advertisement sales leads generated
  • Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
  • Serve as initial point of contact for potential customer via phone and email
  • Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
  • Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
  • Document and update customer interaction within customer relationship management (CRM) system
  • Promote teamwork through consistency, reliability and group cohesiveness


Experience and Minimum Qualifications:

  • High School Diploma or equivalent
  • Ability to learn sales systems and processes for inside sales center
  • Ability to juggle various work activities
  • Ability to thrive in a fast-paced, high-energy, team-oriented
  • Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
  • Detail-oriented and can focus on the task at hand,
  • Excellent verbal and written communication skills are required for communicating with internal and external parties
  • Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision
  • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)


Leaf Home Core Values
Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] .

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • CSSLanguages
    • dotnetLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • Salesforce ApexLanguages
    • SqlLanguages
    • jQuery UILibraries
    • ReactLibraries
    • TelerikLibraries
    • ASP.NETFrameworks
    • DockerFrameworks
    • OAuthFrameworks
    • PlaywrightFrameworks
    • TerraformFrameworks
    • Microsoft SQL ServerDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • Microsoft AzureServices
    • LookerAnalytics
    • TableauAnalytics
    • Power BIAnalytics
    • Monday.comManagement
    • WrikeManagement
    • azureManagement
    • DocuSignCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration

An Insider's view of Leaf Home

What are some social events your company does?

We have a weekly winner program in which employees are nominated for recognition for living the values and behaviors of the company. The winning employee gets recognition from our CEO and is invited to join an exclusive quarterly outing in celebration of the win. #WinningEveryday is one of our mantras.

Mattie

Sr. Specialist, Digital Partnerships

How do you collaborate with other teams in the company?

Departments collaborate all of the time, whether in person or over virtual meetings. Ideas and suggestions are always welcome because we all understand the greater goal is to make homeownership easier.

Bryce

Manager, Content Production

How has your career grown since starting at the company?

4 years ago, I started out in reception and now I manage a series of corporate communications for Leaf Home. There are opportunities to move up or make a strategic vertical move. Cross-training is always welcomed and encouraged to better yourself.

Caroline

Brand Marketing Specialist

How do you make yourself accessible to the rest of the team?

Montly, employee feedback surveys are sent out. This is where ideas can be shared openly, we have a formal ideas submission process. Every quarter the winning ideas are credited to the submitter, promoted through communication channels and pursued by the business.

Alex

SVP, Brand Communications & Media Relations

What are some things you learned at the company?

Leaf Home provides learning opportunities for management, behavioral, and technical education. Whether it's problem-solving, understanding your team better, or finding advances in automation, a team that is always learning can adapt better to future roadblocks.

Bryan

Sr. Director, Growth Product

What are Leaf Home Perks + Benefits

Leaf Home Benefits Overview

At our company, we prioritize a supportive and inclusive workplace culture. We offer an open-door policy, team-based strategic planning, and employee resource groups to foster collaboration and belonging. Our comprehensive benefits package includes healthcare coverage, insurance options, and flexible spending accounts. Employees enjoy wellness programs, team workouts, and wellness days to support their physical and mental well-being. We're committed to diversity and inclusion, with dedicated staff, training programs, and recruitment initiatives. Additionally, we provide generous parental leave, childcare benefits, and family medical leave to support employees during important life milestones.

Culture
Open door policy
Team based strategic planning
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Wellness days
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Floating holidays
Bereavement leave benefits
Office Perks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Mother's room
Professional Development
Job training & conferences
Promote from within
Mentorship program

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