At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Contracts Manager 

About the role 

The Contracts Manager reports to the Contracts Director and is a member of the company’s growing legal team. This person will with work closely with sales, finance and other business teams to review, analyze, revise and negotiate a variety of commercial contracts.  You’ll also be point on maintaining and administering the contract management system. 

As a Contracts Manager you will:  

• Manage and coordinate the full contracts cycle from initial request and review through drafting, negotiation, execution, and archiving in a high-volume environment in adherence to SLA’s and company policies and procedures. 
• Work on a broad scope of agreements including software licensing agreements, master services agreements, non-disclosure agreements, statements of work, channel reseller and distributor agreements, data processing agreements and vendor agreements. 
• Interact with internal teams daily and provide responses to legal requests as needed. 
• Review and respond to designated questions in customer-supplied questionnaires, RFPs/RFIs and supplier registration portals. 
• Maintain a precise and organized contracts repository so agreements are effortless to obtain. 
• Enhance internal processes, documentation and best practices. 
• Create and prepare documentation, reports, and tracking mechanisms to support contract management activities and contractual rights and obligations. 
• Route contracts for signature leveraging e-signature software. 
• Process purchase orders and invoices of law firms and legal vendors 
• Assist in other projects for the Legal department, including contract process and management efficiencies, improvements, innovation and training. 

We are looking for you if you have:  

• 2-5 years’ contracts experience in a SaaS company and a proven ability to manage a high volume of contracts. 
• Experience with contract management systems; Ironclad a plus.  
• Organized and focused on details.  
• Strong work ethic with an ability to work independently as well as collaboratively. 
• Excellent written and verbal communication skills. 
• Proficient in Microsoft Office (Word, Excel, OneDrive, Sharepoint); experience with SalesForce plus. 
• This role is hybrid based out of Somerville, MA. Candidate should be local and within commutable distance to our Headquarters 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

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