At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
Compliance Learning Engagement Consultant
Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology, and learning and development methodologies that drive business results.
The Compliance Engagement Consultant is a customer-facing role responsible for leading strategic compliance service engagements, with a specific focus on helping customers upgrade to the latest Compliance Suite offering. In this role, you will have the opportunity to work cross-functionally with internal teams and externally with customer stakeholders to guide implementations, ensure business alignment, and to support customer corporate compliance training.
Responsibilities
- Manage the delivery of Compliance service engagements for Skillsoft clients
- Serve as the primary point of contact for Skillsoft Compliance customers during the onboarding, upgrade, and optimization phases of their Compliance Suite Implementation
- Proactively manage service engagements related to upgrading customers from legacy compliance solutions to the latest Compliance Suite, ensuring timely, high-quality delivery
- Partner with account teams to focus on customer specific program needs
- Act as a liaison for Skillsoft between our customers and our internal technical teams, and provides a communication point of contact as it relates to the customer’s service engagements within the parameters of the contract
- Conduct and participate in customer meetings virtually to collect and understand customer business needs around those services provided
- Develop and maintain detailed project work plans, completing all deliverables on time and in scope
- Responsible for projects can include platform implementations, onboarding management, consulting with the customer to define outcomes, facilitating live sessions, curating content, advising customers on best practices, measuring results/reporting and similar learning and development activities
- Establish solid rapport and working relationships with all internal and external stakeholders for the duration of the project and to deliver clear value in accordance with the customer’s needs as described in the contract
- Provide project management oversight for site implementations including site build, configurations, and integration
- Offer guidance on product training and resource availability. Perform training as needed
- Evaluate project risks and raise to management to develop contingency plans and to respond to change in risk factors as the project progresses
- Verify a solid understanding of the customer's program goals as the basis for consulting making recommendations
- Be accountable and take ownership of their responsibilities and executing autonomously; accepting responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner
Skills & Qualifications Required
- 3-5 years of professional experience in Professional Services, Compliance Program Management, Learning & Development, or a related customer-facing role with a Bachelor’s degree; relevant certifications in compliance, project management (PMP), or learning technologies or 2-4 years with a Master's degree
- Robust experience and understanding of regulatory training, corporate compliance program requirements, and eLearning content delivery for compliance-related topics
- Familiarity with Compliance/LMS platforms and integration workflows (e.g., Skillsoft, Saba, Cornerstone, SuccessFactors, etc.)
- Proven experience managing upgrade projects or transitions of enterprise customers to new software or product versions
- Project management expertise with the ability to lead multiple complex engagements simultaneously
- Strong client consulting skills, with the ability to build trust and rapport with legal, compliance, and HR stakeholders
- Ability to analyze data, identify trends, and communicate actionable insights to drive compliance program success
- Strong presentation and communication skills with the ability to effectively deliver information to all organizational levels
- Comfortable working in a fast-paced, virtual environment with cross-functional global teams
- Curious and able to learn new concepts, processes, and tools
- Location: Remote East Coast Canada
- Travel Expectation: less than 10% on average annually
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
What the Team is Saying
Skillsoft Compensation & Benefits Highlights
How does Skillsoft ensure its pay and bonus plans are competitive?
Skillsoft’s compensation is supported by employee feedback around market-rate pay, bonus opportunities, benefits and total rewards. The company pairs compensation with flexibility, learning access and career development programs that employees describe as part of the overall value of working there.
- Market-aligned pay and bonus opportunities: Employees describe Skillsoft’s compensation as competitive, especially in roles with bonus potential. Employees surveyed on external review sites cite “salary plus bonus potential” as market rate, quarterly bonus access in sales and a strong compensation plan. A marketing employee cited “great pay,” while a solution design architect described Skillsoft as offering a “very competitive benefits and total compensation package.” (Comparably; Glassdoor)
- Performance-based rewards: Skillsoft employees point to bonus opportunities as part of the company’s rewards approach. A software engineer said their bonus was “excellent,” while sales employees cite quarterly bonus access as part of their compensation package.
- Benefits as part of total rewards: Skillsoft’s total rewards are also supported by employee comments about health benefits, insurance benefits, flexible time off, remote work and work-life balance. Employees surveyed on external review sites cite health benefits and insurance benefits as strengths, while other employees highlight great benefits, remote-first work and flexibility as part of the employee experience. (Comparably; Glassdoor)
- Growth and learning as added value: Skillsoft’s rewards approach is connected to its employee growth culture. The company provides employees with access to Percipio, Aspire Journeys, role-based pathways, instructor-led training, coaching and CAISY® simulations. Employees describe Skillsoft as a place with “continuous learning opportunities across the tech stack” and “no better place to learn and grow.”
● External signals:
○ Compensation and bonus: Employees on external review sites cite market-rate salary plus bonus potential, quarterly bonus access in sales, a strong compensation plan, “great pay” and an “excellent” bonus as compensation strengths. (Comparably; Glassdoor)
○ Total rewards: Employees on external review sites describe Skillsoft as offering “great benefits,” a “very competitive benefits and total compensation package” and benefits that support work-life balance, flexibility and employee growth. (Glassdoor)
○ Health and insurance: Employees on external review sites cite health benefits, insurance benefits and good health plans as strengths of Skillsoft’s employee experience. Mental health benefits are also listed among Skillsoft’s employee benefits. (Comparably)
○ Flexibility as a reward: Employees on external review sites connect rewards not only to pay, but also to remote work, flexible hours, flexible time off, independence and management that avoids micromanaging. (Glassdoor; Comparably)
Bottom line: Skillsoft supports competitive pay through market-rate compensation, bonus opportunities and a broader total rewards experience that includes benefits, flexibility and career development.
Skillsoft Insights
What We Do
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide and supports a global community of more than 105 million learners. Learn more at skillsoft.com.
Why Work With Us
We help the world's biggest companies build better workforces — and we invest just as much in our own people. Learning new skills is a core part of your job here. We're fully remote, spread across the globe, and united by a shared belief that learning changes careers.
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Employees work remotely.
