Job Description

Ingram Content Group (ICG) is hiring a Catalog Improvement Specialist, to contribute to our team in our La Vergne, TN office. In this role, you will work together with the Project Manager and Sr. Manager, Catalog Operations to interpret Lightning Source catalog health and continuity reporting and identify opportunities for improving the visibility of our catalog in global markets via metadata improvements. Additionally, you will work together with the Project Manager to identify and implement opportunities for metadata enhancement. The Catalog Improvement Specialist will coordinate assigned improvement projects. Finally, you will work with different business owners across the company to ensure the catalog -is understood across Global markets.

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor’s degree or directly related year-for-year experience.
• 1 year of business or data analysis experience.
• 1 year of retail book, publishing, library, or tangential experience. 

Preferred Skills:

• Intermediate to advanced experience in Excel
• Familiarity with ONIX
• Prior experience with data systems and book metadata

Key Responsibilities:

• Ensures accurate reporting on Catalog Quality and Health from varied perspectives, i.e. Channel, market, segment, etc.
• Coordinates assigned catalog metadata-driven projects including projects touching the distribution business, Library, Marketing and Digital.
• Partners with the Project Manager to implement assigned metadata enhancement projects, adjusting scope as directed.
• Keeps up-to-date on metadata best practices, current trends, and optimal SEO practices.
• Utilizes in-house or 3rd party-built automated tools to apply metadata improvement at scale.
• Reviews publisher content as needed to vet metadata tools’ efficiency.
• Reviews publisher title lists and provide metadata suggestions as needed.
• Monitors and uses KPI catalog health reports to assess areas of opportunity and areas of success.
• Works with leadership in the evaluation of business processes and requirements, and implements solutions with business users and development teams.
• Participates in regular internal business reviews for key stakeholders and/or clients.
• Partners with Sales Analytics to measure sales KPIs in parallel with metadata KPIs.
• Suggest scalable improvements in metadata optimization and recency.
• Implements process enhancements that improve efficiency and monitors existing processes, escalating issues when necessary.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish