Business Systems Specialist
ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth: the truth about the attackers already inside an organization’s network, the truth about what they’re doing, and how to stop them at top speed. We partner with every customer, every day, to reveal it. Are you ready to join us?
ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth: the truth about the attackers already inside an organization’s network, the truth about what they’re doing, and how to stop them at top speed. We partner with every customer, every day, to reveal it. Are you ready to join us?
ExtraHop is seeking a highly motivated individual who is passionate about Business Applications to join our team. As Business Systems Specialist, you will lead end-to-end oversight and tactical execution of implementing and maintaining GTM business applications. You will play a crucial role in the success of supporting our business units bringing in and administering new and existing technologies.
Responsibilities:
- Assess business process requirements by analyzing the structure and flow of the work to identify possible application solutions.
- Manage the installation and testing of new business applications.
- Assure that business applications and modules are kept current.
- Manage existing application upgrades and new application implementations, including leading cross departmental teams during the upgrade/implementation process.
- For new applications that are introduced to the organization: create, develop, and oversee protocols and procedures for usage.
- Maintain an application documentation library.
- Provide technical support related to application software systems and troubleshoot issues as they arise.
- Create and maintain processes and protocols for application acquisition.
Qualifications:
- 5+ years of hands-on experience within an evolving GTM tech
- 5+ years of administering GTM business applications applications such as LeanData, Full Circle, High Spot,Crossbeam, Workspan, Gainsight
- Deep understanding of Marketing automation platforms (Eloqua and Pardot Preferred) and Marketing functions (Demand, ABM, etc)
- Experience Working B2B companies and Tech involved to support those processes. (Forecasting, Pipeline Management, Territory Management)
- Self Motivated problem solver with strong ability to think critically
- Strong understanding of agile methodologies and experience Fresh Service
- Able to prioritize workload
- Experience with Salesforce a Plus
$80,770 - $101,770 + benefits
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
ABOUT EXTRAHOP
ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.
ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We’ve been recognized as a “Customer’s Choice” by Gartner Peer Insights™ Voice of the Customer, and as a Leader in the Forrester Wave®: Network Analysis and Visibility, Q2 2023. ExtraHop has won AI Breakthrough Awards four times (2018-2020, 2023) and our Channel Partner program has received a 5-star rating from CRN for our 2023 Partner Program Guide. Our flagship product, Reveal(x), has received numerous accolades, including a 2022 Edison Award for Cybersecurity.
Benefits/perks listed below may vary depending on the nature of your employment with ExtraHop and the country where you work.
- Health, dental, and vision benefits
- Honor System PTO and 9 Holidays (US only) + 3 Days of Paid Volunteer Time
- Non-Commissioned positions are eligible to participate in annual discretionary bonus plan
- FSA and Dependent Care Accounts + EAP where applicable
- Educational Reimbursement
- 401k with employer match or Pension where applicable
- Pet Insurance (US only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
*Candidates should note that the Company may modify reporting relationships, job titles and compensation, including commissions and benefits, from time to time at its sole discretion, as it deems necessary, with or without prior notice.
We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success.
We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identification and expression, marital status, military status, pregnancy (including but not limited to potential pregnancy and pregnancy-related conditions), sexual orientation, age , national origin, ancestry, citizenship or immigration status, disability ,, genetic information, or any other protected class as established by law.
Our people are our most important competitive advantage, leading the charge cyber criminals and insider threats.
Ready to join us? #Extrahop #Security #NDR #informationsecurity #cybersecurity #cloudsecurity #infosec #LI-Remote