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The Customer Identity Access Management architect role (CIAM) is responsible for building solutions that enable Whatnot customers to securely authenticate, organize, and manage their identities and profile data from one centralized place. Advance customers' access to applications and services by offering seamless access control mechanisms, advanced authentication methods, progressive profiling, and a consolidated identity.
The Marketplace Ops Workforce Specialist will assist with reporting, schedule updates, and real-time support for Customer Experience and Trust and Safety organizations. Responsibilities include tracking scheduling changes, workforce management platform administration, real-time monitoring, data collection for reporting, and more. The role requires 1+ years of experience in Workforce Management or Data Analysis, familiarity with Zendesk and Sigma BI, and strong communication skills.
Lead the design, development, implementation, and management of enterprise-wide applications and systems. Drive operational efficiency, enhance user experience, and enable scalable growth. Collaborate with cross-functional teams, manage vendor relationships, and establish governance frameworks for enterprise applications.
