Well
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The Nurse Well Guide at Well plays a crucial role in helping members achieve health and wellness goals through supportive communication and education. They provide care navigation, coaching, and care management support without offering direct clinical care. The focus is on engaging members in behavior change and promoting self-efficacy through targeted health engagement. The position reports to the Head of Member Services and is part of a collaborative and member-first culture at Well.
The Well Guide role at Well involves creating frictionless experiences for members, providing support, coaching members on health goals, and navigating the healthcare system.