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The Customer Success Development Representative role at vcita involves scheduling appointments, coordinating with clients and internal teams, managing customer support processes, and maintaining technical product knowledge. Additional projects and tasks as needed.
Seeking a Director of Product to lead all CRM products for service-based businesses, define vision and strategy, manage a team of product managers, drive continuous improvement, and align team around KPIs. Must have 10+ years of Product Management experience, including Saas products, and 3 years in management positions. Strong preference for experience in CRM, Email Marketing, Messaging, or Online Presence Building products. Passionate about user experience, technology savvy, and eager to work with AI and ChatGPT. Strong analytical and organizational skills with excellent communication abilities.
vcita is seeking a highly motivated and experienced Online Acquisition Specialist to develop, optimize, and execute diverse acquisition strategies using analytics tools to propel customer acquisition. Responsibilities include campaign strategy development, innovation and research, performance ownership, funnel optimization, reporting and analysis, collaboration and communication, expertise in GA4, data management, and proactive problem-solving.
