Tebra
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Implementation Specialist responsible for onboarding new customers, ensuring customer success, providing world-class customer service, and acting as a product expert. Requires 1-2 years of customer facing experience in software solutions, strong analytical and communication skills, and ability to work in a fast-paced environment.
As a Representative, Product Support at Tebra, you will provide outstanding customer support to clients using Tebra products, troubleshoot technical issues, and serve as the customer advocate. You will also contribute to the development of department plans and company strategy.
The Onboarding Coordinator plays a crucial role in the efficient and effective onboarding of new customers, supporting the onboarding management team, ensuring smooth processes, and maintaining proactive communication with internal team members and customers.
The Coordinator, Data Services Project is responsible for managing customer Data Services requests, coordinating with various departments, ensuring customer satisfaction, and facilitating data transfers. This role requires strong customer service skills, project management experience, and the ability to collaborate cross-functionally.
Looking for a Billing Specialist to support the accounting department and billing processes, provide outstanding customer service, assist with invoicing and accounts receivable, resolve billing errors, and enforce company billing policies. Requires 2+ years of customer support experience and 1+ years in billing/accounts receivable.
As an Account Specialist at Tebra, you will be the main point of contact for small businesses within the customer base. Your responsibilities include driving renewals, adoption, and expansion, responding to customer inquiries, and collaborating with cross-functional teams for a seamless customer experience.
Responsible for setting quality meetings with medical practices, generating leads, and exceeding monthly quotas. Requires strong work ethic and remote work experience.
Seeking a highly motivated Product Manager of Patient Experience Communications to empower providers in delivering modernized healthcare experiences through patient communication solutions. Responsible for defining, building, and launching exceptional products, understanding customer needs, and using data insights to drive product recommendations.
The Product Marketing Manager at Tebra is responsible for conducting market research, developing product positioning, collaborating with product management and sales teams, analyzing key metrics, and staying updated on industry trends. The role requires 4+ years of experience in product marketing, strong analytical skills, and expertise in B2B SaaS and healthcare technology.
The Senior Training Specialist will be responsible for developing, delivering, and managing product and service skills training opportunities and supporting the community platform at Tebra. Responsibilities include training end users using various techniques, managing professional services opportunities, moderating customer engagement, and maintaining product knowledge.
Senior Software Engineer to help code, solve core architectural issues, & build the next generation front-end platform for Tebra.
Experienced Software Engineer in Test needed to raise the quality bar in scrum teams, design automation frameworks, collaborate with teams, write test plans, develop automation scripts, and ensure high-quality features through testing. Healthcare experience is a plus.