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As the Senior Product Manager of Total Rewards at Newfront, you will lead the client experience for businesses, working closely with Design and Engineering teams to develop modern dashboards and employee apps. Responsibilities include product investment framework, simplifying complex problems, aligning teams, setting goals, and working on feature launches.
Responsible for coordinating internal service processes for commercial property and casualty clients in a brokerage. Manage workflows, client communications, endorsements, billing discrepancies, database maintenance, and renewal processes. Contribute to training and special projects. Requires 3 years of experience in a comparable work environment, strong communication and organizational skills, and adaptability to tech systems.
Responsible for managing client relationships, developing service strategies, and providing client advocacy on the Life Sciences Team. Conduct client meetings, manage new business RFPs, and participate in prospecting activities. Stay informed on industry trends and new technologies. Requires excellent negotiation skills, advanced knowledge of Microsoft Office and G Suite, and exceptional customer service skills.