Benefits at Global Payments Inc.

Lead Heartland's emerging customer program to build stronger relationships with customers through engaging marketing campaigns and develop a community of brand advocates. Plan, execute, and analyze marketing programs for customer segments through various channels. Manage customer engagement and advocacy programs, provide product feedback, and work cross-functionally to implement customer lifecycle campaign programs.

The Sales Engineer will be responsible for understanding prospects' payment processing environments and developing solutions based on EVO's products and technologies. They will engage in technical discussions, design solutions, present to prospects, and stay updated on payment technology. Additionally, they will manage key clients and partnerships, lead platform conversions, and train new employees.

Receives and responds to technical customer service requests, inquiries, and problems via various channels. Resolves technical support issues related to point of service products and maintains accurate records of inquiries. Develops knowledge base and interprets policies and procedures.