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Client Support Specialist (Tier 1) role focused on providing world-class client telephone technical support and exceptional customer service to clients and patients. Responsible for resolving technical issues on various devices remotely and ensuring a positive client experience. Opportunity for career growth within the organization.
Join our centralized Support team as a Client Support Engineer (Tier 2) responsible for resolving client issues, collaborating with internal and external customers, and proactively monitoring service alerts. Requires strong organizational skills, knowledge of product portfolio, excellent communication, and familiarity with Linux Server commands and HTTP status codes.
The Growth Principal owns the growth strategy for a portfolio of assigned clients, focusing on executive relationship development and setting a growth strategy for the division.
