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Enhance the Heap web application and Heap.js snippet to provide product analytics capabilities. Collaborate with cross-functional teams to solve big problems and align on technical direction. Mentor other developers and uphold engineering best practices. Engage in the product development lifecycle from discovery to delivery.
Assist users with Accounts & Billing platform, escalate issues to teams, improve support metrics, collaborate cross-functionally, and contribute to strategic projects.
Contentsquare is seeking a Director of Product Design to lead the design of their Product Analytics offering. The role involves managing a team of Product Designers, collaborating with cross-functional peers, driving UX research, and upholding quality standards. The ideal candidate has experience in user-centered design, team management, and successful collaboration with product management and engineering at director and VP levels.
As a Customer Success Manager, your primary responsibility will be to drive revenue growth and maximize customer lifetime value. You will act as the main point of contact for a multi-million dollar book of business, nurture relationships, drive renewal rates, and identify upsell opportunities. This role requires building strong relationships with customer contacts, focusing on executive leadership and strategic program managers. You will collaborate cross-functionally with various teams at Contentsquare to support customers throughout their journey.
The Staff Product Designer at Contentsquare's Product Analytics team leads design efforts for the entire Product Analytics offering, from research and insights to prototyping and delivery. Responsibilities include providing strategic design leadership, partnering with product and engineering leaders, conducting user research, designing workflows and wireframes, creating design deliverables, advocating for Accessibility and Inclusive Design practices, and coaching and mentoring other designers.
As a Senior Enterprise Account Executive, responsible for building and expanding revenue in North America. Manage full sales cycle, develop relationships with senior executives, and drive customer satisfaction. Requires 7+ years of enterprise SaaS sales experience and ability to handle multiple opportunities simultaneously.
As a Sr. Enterprise Account Executive at Contentsquare, you will be responsible for driving new business sales in North America, managing a book of business, and promoting the Contentsquare value proposition. You will interact with various internal teams and senior executives to ensure long-term success in the region.
As a Customer Success Manager, you will be responsible for driving revenue growth, maximizing customer lifetime value, and maintaining strong relationships with customers. You will collaborate with cross-functional teams to ensure customer success and identify opportunities for upselling and renewal. Key responsibilities include relationship management, executive alignment, value alignment, program management, success planning, expertise contribution, upsell identification, renewal management, thought leadership, and commercial discussions.
As a Senior Enterprise Account Executive at Contentsquare, you will be responsible for building and expanding revenue in North America, managing a book of business, promoting the Contentsquare value proposition, establishing relationships with senior executives, and driving continuous improvement across all areas.