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Account Managers at CarGurus lead the success, retention, and growth of their book of business by providing consultative performance analysis and technical support to dealers. They collaborate with Account Executives to drive growth through product upgrades, new sales, and renewals. The primary objective is to protect against dealership churn and increase product usage.
As the Sr. Manager, Customer Success at CarOffer, you will lead a team responsible for managing and enhancing the overall customer experience, including integration, dealer success, and customer support.
Dealer Relations Account Executive responsible for leading the success, retention, and growth of their book of business by providing effective performance analysis and technical support to dealers. Responsibilities include relationship management, identifying upsell opportunities, negotiating rates, and forecasting sales achievements.