The tech industry is growing — and so are its user bases. Two Austin CSMs explain how they transitioned their customer skills into a brand new industry.
From fast-growing startups to established firms with hefty benefits, here’s a rundown of Austin’s most noteworthy people-first organizations to keep an eye on.
Customer success has evolved to encompass much more than client onboarding. Apty and BigCommerce share the future of their approach to CS and how their teams are building a thriving and sustainable business.
.png)
