Search the 49 jobs at Whatnot

The Senior Account Manager at Whatnot is responsible for driving business growth and fostering deep relationships with sellers. They will develop strategies to drive growth and innovation for sellers and partners, manage a targeted book of business, attract and inspire a high-performing team, collaborate with cross-functional teams, and perform project management on various initiatives. The ideal candidate has 5+ years of sales/account management experience, 3+ years of team management experience, and experience working with top business partners and creators.

As a Developer Productivity Engineer at Whatnot, you will be responsible for building and enhancing the efficiency, effectiveness, and satisfaction of the engineering teams. Tasks include maintaining CI/CD pipelines, building local environment tooling, deploying services across environments, optimizing developer workflows, and providing architecture and process recommendations.

The Head of Internal Communications at Whatnot will drive awareness of important business details and decisions, highlight the work of teams and individuals, and gather feedback to track progress against goals. Responsibilities include building and scaling internal communications strategy, maintaining a best-in-class culture, acting as a trusted partner to leaders, and overseeing channel strategy.

The Business Operations Manager plays a significant role in building the functions to unlock growth and help the Company scale. This role involves leading cross-functional projects, identifying inhibitors to growth, defining critical metrics, driving efficiency in processes, and ensuring alignment with objectives. The ideal candidate should have a Bachelor's degree in Business or related field, 5-6+ years experience in consulting or fast-growing startups, strong problem-solving skills, and the ability to work proactively and independently.

Seeking a senior product designer with a focus on enterprise design, e-commerce, and tooling to optimize seller experience. Responsibilities include developing design strategies, creating high-fidelity designs, and collaborating with cross-functional teams. Must have 10+ years of experience and expertise in design and prototyping tools.

Seeking a Data Scientist with expertise in fraud and risk to detect and prevent threats to the community. Responsibilities include creating systems for risk measurement, defining experimentation playbook, partnering with teams, and analyzing existing methods.

Backend Engineer responsible for building the best user experience for finding and engaging with relevant content on the platform. Must have 5+ years of full-time software engineering experience, expertise in designing and building scalable backend systems, and knowledge of Python, Elixir, JavaScript. Experience in taxonomy, category graph systems, and machine learning is a plus.

As a Backend Engineer in the Community team at Whatnot, you will build the social aspects of the platform to create lasting connections between sellers and buyers. You will own end-to-end product experiences, drive new strategic initiatives, and design scalable systems for real-time user interactions and critical monetization flows.

The Customer Identity Access Management architect role (CIAM) is responsible for building solutions that enable Whatnot customers to securely authenticate, organize, and manage their identities and profile data from one centralized place. Advance customers' access to applications and services by offering seamless access control mechanisms, advanced authentication methods, progressive profiling, and a consolidated identity.

The Marketplace Ops Workforce Specialist will assist with reporting, schedule updates, and real-time support for Customer Experience and Trust and Safety organizations. Responsibilities include tracking scheduling changes, workforce management platform administration, real-time monitoring, data collection for reporting, and more. The role requires 1+ years of experience in Workforce Management or Data Analysis, familiarity with Zendesk and Sigma BI, and strong communication skills.

Lead the design, development, implementation, and management of enterprise-wide applications and systems. Drive operational efficiency, enhance user experience, and enable scalable growth. Collaborate with cross-functional teams, manage vendor relationships, and establish governance frameworks for enterprise applications.

As an Infrastructure Software Engineer at Whatnot, you will be responsible for building and scaling the live streaming and marketplace service for all users. This role involves ensuring the availability, performance, security, and scalability of production systems, working on deployment across different environments, and providing recommendations for architecture improvements.

Responsible for building and scaling infrastructure for a live streaming and marketplace service, ensuring reliability, scalability, and performance of systems. Works on CI/CD pipelines and architecture improvements. Requires 5+ years of infrastructure engineering experience and expertise in cloud environments like AWS and GCP.

The Customer Identity Access Management architect role (CIAM) is responsible for building solutions that enable customers to securely authenticate, organize, and manage their identities and profile data from one centralized place. The role involves implementing customer identity and access in both front-end and back-end implementations, collaborating with the Security team, designing and deploying CIAM systems, and working with engineering teams to ensure features meet product requirements.

Conduct group video calls with new sellers, educate them on platform functionality and policies, source and reach out to German sellers, fluent in German and English, work 10-15 hours per week for 3 months, remote role based in UK or Germany

The Customer Experience Supervisor at Whatnot is responsible for leading a team to drive the best user experience through process improvement, order management, and problem-solving. This role involves managing team performance, maintaining functional knowledge, driving accountability, creating and using reporting for performance metrics, identifying trends, partnering with training, resolving critical issues, and improving processes to enhance user experience and business.

As the Quality Assurance Manager, you will maintain the highest quality standards of customer experience at Whatnot. Responsibilities include implementing and optimizing QA programs, measuring quality scores, ensuring effective evaluation of customer interactions, driving process adherence and improvement, and collaborating with external partners. Ideal candidates exhibit strong leadership, analytical, and problem-solving skills, with experience in quality assurance and familiarity with customer support operations and tech tools.

Seeking a Senior Product Designer with a focus on Growth to drive user acquisition, engagement, and retention through design initiatives. Responsibilities include developing innovative solutions, collaborating with cross-functional teams, conducting research, and advocating for design best practices. Requires 7+ years of experience in product design, strong portfolio, expertise in design tools, and a growth mindset.

Seeking a Technical Program Manager to lead critical and complex features and programs across Engineering, Product, and Design. Responsibilities include driving clarity around technical programs, communicating roadmaps, identifying and resolving misalignments, and driving strategic initiatives. Must have 8+ years of experience and a Bachelor's degree in Engineering, Computer Science, or a related field. Ideal candidate thrives in ambiguous environments, has startup experience, and an entrepreneurial drive to achieve stretch goals.

Manage product discovery team responsible for user experience, feeds, search, browse, and recommendations algorithms. Drive product roadmaps, collaborate with cross-functional teams, and ensure rapid execution. Requires 5-7 years of product management experience and startup background.