Search the 13 jobs at Tebra

As a Representative, Product Support at Tebra, you will provide outstanding customer support to clients using Tebra products, troubleshoot technical issues, and serve as the customer advocate. You will also contribute to the development of department plans and company strategy.

The Coordinator, Data Services Project is responsible for managing customer Data Services requests, coordinating with various departments, ensuring customer satisfaction, and facilitating data transfers. This role requires strong customer service skills, project management experience, and the ability to collaborate cross-functionally.

Looking for a Billing Specialist to support the accounting department and billing processes, provide outstanding customer service, assist with invoicing and accounts receivable, resolve billing errors, and enforce company billing policies. Requires 2+ years of customer support experience and 1+ years in billing/accounts receivable.

The Onboarding Coordinator plays a crucial role in the efficient and effective onboarding of new customers, supporting the onboarding management team, ensuring smooth processes, and maintaining proactive communication with internal team members and customers.

Experienced financial analyst role at Tebra, contributing to overall financial health by providing accurate reports, budget analysis, financial modeling, and key metric analysis.

Seeking a highly motivated Product Manager of Patient Experience Communications to empower providers in delivering modernized healthcare experiences through patient communication solutions. Responsible for defining, building, and launching exceptional products, understanding customer needs, and using data insights to drive product recommendations.

The Senior Training Specialist will be responsible for developing, delivering, and managing product and service skills training opportunities and supporting the community platform at Tebra. Responsibilities include training end users using various techniques, managing professional services opportunities, moderating customer engagement, and maintaining product knowledge.

As a Customer Experience Manager for the Loyalty Team at Tebra, you will handle customer requests for cancellations, analyze customer metrics, and proactively address issues to retain business. You will collaborate with other teams to ensure a positive customer experience and contribute to product improvement. Key qualifications include 2+ years of customer service experience, excellent communication skills, and familiarity with Salesforce, Slack, and Google Suite.

The Implementation Specialist at Tebra is responsible for onboarding new customers, providing exceptional customer service, and ensuring customer success in their first experiences with the product. This role involves leading milestone onboarding calls, setting proper partnership expectations, delivering training sessions, and collaborating internally for customer success. The position requires 1-2 years of customer facing experience and strong communication and analytical skills.

Technical Support Representative role at Tebra focusing on integrations, troubleshooting, and offboarding for online practices. Responsibilities include resolving technical cases, documenting processes, providing customer feedback, and partnering with engineering teams. Required qualifications include Salesforce, Jira/Confluence, and SQL knowledge.

The Business Systems Analyst is responsible for managing the entire systems solution life-cycle for internal business systems, working closely with stakeholders to document requirements, identify process improvements, and measure the impact of initiatives. Key focus areas include requirements gathering, project management, and process improvement. The role requires 1-2 years of experience and strong communication, organization, and multitasking skills.

The Sales Operations and Technology Senior Manager oversees the management and enhancement of sales technology stacks, drives adoption of new technologies, optimizes sales operations, and supports the overall sales strategy. Responsibilities include strategic planning, metrics tracking, process improvements, sales technology management, collaboration with cross-functional teams, and driving strategies to improve conversion rates.

Experienced Software Engineer in Test needed to raise the quality bar in scrum teams, design automation frameworks, collaborate with teams, write test plans, develop automation scripts, and ensure high-quality features through testing. Healthcare experience is a plus.