Search the 217 jobs at Sutherland

Work as a Software Implementation Engineer at One Sutherland, collaborating with various departments and global customers to resolve issues, maintain high customer satisfaction, conduct troubleshooting, and participate in knowledge transfer activities. Required qualifications include 2 years of experience supporting enterprise software clients, a bachelor's degree in Computer Science or related field, expertise in database management and network troubleshooting, and strong communication skills.

Seeking an experienced Apigee Administrator to manage and optimize API gateway infrastructure using Apigee and AWS cloud deployment. Responsibilities include Apigee administration, AWS cloud integration, performance optimization, disaster recovery, collaboration, and documentation.

Seeking a Senior Quality Lead - Senior Associate Manager Customer Experience to oversee and manage performance and service quality to ensure customer satisfaction, strengthen relationships with clients and team members, keep management updated, and impact the bottom line through data analysis and effective strategies.

As a Demand Generation Manager, you will play a pivotal role in driving the success of integrated marketing efforts by planning, crafting, executing, and managing marketing campaigns to increase awareness, generate leads, and nurture target accounts.

Act as the primary point of contact for the business on all people-related matters, align HR initiatives with business strategy, collaborate with COE functions, lead talent management, ensure compliance with Bulgarian legislation, design and coordinate management projects, collaborate on cross-functional development programs, uphold company policies and confidentiality.

Technical contact for large priority clients, troubleshoot and resolve customer product concerns, work with global teams to resolve issues, maintain high customer satisfaction, document interactions, and travel to customer sites when required.

Provide expert technical support in French and English for routers, Wi-Fi configurations, smart control ecosystems, and device integration. Deliver exceptional customer service via phone and email.

Tech Support Advisor fluent in Dutch and English providing superior technical support for antivirus software, managing inquiries and troubleshooting through phone and remote sessions.

The Applications Processing Associate at One Sutherland is responsible for keying data, processing applications, and providing customer care. They review documentation, handle appeals, and identify fraudulent activities within applications. Minimum qualifications include 4 CXC subjects, typing speed of 30+ words per minute, and ability to process 50 units per day.

Sutherland is seeking a Workforce Scheduler to generate schedules for assigned programs/campaigns, ensure adherence to serve goals and client requirements, plan team activities, and demonstrate leadership skills in making improvements and resolving issues.

Join Sutherland as a Customer Service Consultant to handle HR inquiries in a timely and professional manner. Responsibilities include receiving and logging queries, resolving issues, responding to inquiries, and ensuring data privacy and quality standards are met. Fluency in French and English, a Bachelor's degree, and strong attention to detail are required.

Technical Support Guru with French. Provide first class customer service and technical support for routers, wifi setups, smart control systems, and device integration. Excellent communication skills in French and English required. Flexible working hours and relocation package available for Sofia, Bulgaria location.

Dynamic Bilingual HR Support Representative proficient in Italian and English to provide seamless HR support for clients. Responsibilities include receiving and resolving HR inquiries, addressing employee queries, maintaining service levels, and handling sensitive information with confidentiality. Qualifications include excellent proficiency in Italian and English, attention to detail, interpersonal skills, and problem-solving abilities. Additional benefits include job security, insurance coverage, generous leave, food vouchers, competitive salary, remote work flexibility, and on-the-job training.

Seeking HR Back Office Coordinator with German proficiency for a global e-commerce leader. Responsibilities include addressing partner queries, providing effective solutions, upholding company standards, and thriving in collaborative environments.

Join our team at Sutherland as a Back-office Coordinator with Arabic and English skills. Responsibilities include moderating content, crafting professional emails, and collaborating with teams. Benefits include long-term job security, health and life insurance, paid leave, breaks, food vouchers, competitive salary, and career growth opportunities. Additional perks include employee services, assistance programs, discounts, referral program, rewards, relocation package, training options, wellness initiatives, and more.

Tech Support Advisor fluent in Spanish and English providing superior customer support for antivirus software, managing inquiries and technical issues through phone and remote sessions. Opportunity to collaborate with global leaders in IT security.

Tech Support Advisor specializing in antivirus software for customers, providing technical support in German and English.

Seeking motivated individuals fluent in French and English to join as Tier 2 Technical Support Advisors for a worldwide IT online protection product leader. Responsibilities include answering customer questions, providing technical support, and ensuring a positive customer experience. Competitive salary and benefits offered with long-term job security and opportunities for career growth.

Tech Support Advisor specializing in antivirus software support for Italian-speaking customers. Responsibilities include delivering superior customer service, resolving technical issues, and guiding customers through software installation and troubleshooting. Flexible work-from-home options and comprehensive benefits package included.

Deliver and evaluate soft & technical skills training on all aspects of client training. Create training materials, facilitate training sessions, and provide feedback to trainees. Maintain communication with clients and team members. Coach learners in nesting and floor-training environments. Facilitate new hire training and blended type training sessions.