Remitly
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Remitly is seeking a Principal Product Manager to lead a new initiative to add new distribution channels to their core remittance offering. The ideal candidate will have extensive product management experience, a strong track record in delivering digital products, and a passion for creating impactful customer experiences. This position is based in Seattle, WA.
Lead the APAC Compliance team at Remitly, ensuring full compliance with laws and regulations. Manage legal and regulatory risks, implement compliance strategy, and provide guidance on financial crime risk exposure. Engage with regulators and government bodies on regulatory matters.
As a Learning & Development (L&D) Design Specialist, responsible for conducting assessments, creating curricula, designing L&D solutions, managing LMS administration, and collaborating with stakeholders to enhance capabilities and achieve business goals.
Support the execution of People Operations and Experience strategy, manage HR administration processes, track metrics across the employee lifecycle, document policies and processes, collaborate with global HR teams, exhibit strong communication and data-driven skills.
Remitly is seeking an HR Business Partner to support teams in delivering the global HR strategy, stakeholder management, employee engagement, retention initiatives, and performance review. The role involves providing guidance on HR matters such as staffing, talent development, and communication of HR initiatives to stakeholders. The HR Business Partner will drive adoption of Remitly's culture, lead learning sessions, improve HR processes, and support new hire onboarding. Additionally, the role includes managing day-to-day HR operations and addressing employee concerns.
As a Learning & Development Delivery Specialist, you will play a key role in identifying and bridging capability gaps within the organization. You will develop and deliver innovative L&D programming, assess effectiveness, and collaborate with stakeholders to enhance learning experiences.
Remitly is looking for a visual designer with experience in both print and digital design to contribute to creative projects across various marketing channels. The role is a 6-month fixed-term contract with the possibility of extension.
Responsible for creating and implementing testing and monitoring procedures to assess processes and mitigate risks within Customer Success and Customer Service Outsourcing Sites. Ensuring compliance with internal policies, offering recommendations for improvement, and supporting internal and external audits.
The Real-Time Analyst is responsible for real-time monitoring, tracking, communicating, and reporting on multiple channels/lines of business to ensure service levels are met. This role involves adjusting task allocations, monitoring agent adherence, preparing reports, analyzing volume trends, and collaborating with different departments for smooth operations.
Lead credit and fraud risk management for new lending products, establish financial modeling, define credit policies and terms, work with cross-functional teams, build and lead a team of analysts and data scientists.
Remitly is seeking a Corporate Counsel for Commercial Contracts to support their global business with e-commerce, commercial contracts, and SaaS contracts. Responsibilities include drafting, negotiating, and reviewing various agreements, analyzing complex legal issues, developing legal processes, and assisting with customer-facing agreements.
As a Software Engineer for Remitly's Core Customer Experiences team, you will play a key role in shaping impactful customer experiences by helping build and improve backend, edge, and frontend systems. You will collaborate with engineers, product teams, and design partners to deliver high-quality features.
Seeking a Sr. Program Manager for Payments Strategy and Operations at Remitly, responsible for defining payments product strategy, managing programs and processes to scale operations, identifying inefficiencies, and driving new solutions. The role involves working with financial partners, cross-functional teams, and implementing metrics for measurement and incident resolution.
Lead workforce optimization programs and integration of workforce tools for Global Customer Success. Automate forecasting, planning, scheduling processes, and data repository establishment. Manage workforce programs to optimize cost and productivity. Experience in workforce management and tool integrations.
Join Remitly as a founding member of the Site Reliability Engineering team. Develop repeatable reliability patterns, own observability tooling, automate routine tasks, provide technical mentorship, and improve availability company-wide. Participate in on-call rotation and mentor junior team members.
Join Remitly as a Senior Content Designer to improve financial services for immigrants and their families worldwide. Design, write, edit, and test clear, compelling in-product language. Collaborate with cross-functional teams to enhance user experiences.
The Software Development Engineer II at Remitly will collaborate with product managers, designers, and backend engineers to develop scalable software solutions for delivering a seamless user experience in money movement globally. Responsibilities include implementing responsive user interfaces, troubleshooting issues, and ensuring application reliability and performance.
Lead the technical strategy and systems of the Delivery Experience engineering team, design and implement frontend components, contribute to architecture and technical roadmap, drive engineering excellence, mentor and grow other engineers, collaborate with cross-functional teams, and report to the Engineering Manager.
Head of Region, APAC at Remitly responsible for driving growth in APAC region, overseeing strategy, performance, and entity governance. Key responsibilities include business performance, strategy development, cross-team partnership, analytics utilization, entity governance, and compliance with regulations. Based in Sydney, Australia with occasional travel.
Develop and manage PR programs, drive awareness and engagement initiatives, build media relationships, and support content strategy for a global fintech company. Responsible for day-to-day management of PR agencies and creating communications plans aligned with business needs.
