Search the 33 jobs at LivePerson

The Customer Success Manager II at LivePerson is responsible for driving growth, developing customer relationships, creating success plans, and managing stakeholder relationships. This role requires tech savvy and analytical skills, along with excellent communication and customer-oriented approach. The ideal candidate has 3+ years of experience in international B2B customer-facing roles and a strong understanding of businesses and digital trends.

The Cloud DevOps team at LivePerson is seeking an experienced DevOps Engineer to design, deploy, and manage Kubernetes clusters on the cloud, implement best practices for monitoring and troubleshooting, and collaborate with the cloud team to maintain cloud resources efficiently. The ideal candidate should have a strong engineering background, proficiency in scripting and automation, hands-on experience with containerization technologies, and excellent problem-solving skills.

Develop and execute automated tests to ensure product quality, review requirements and technical documents, create test plans and cases, identify and track bugs, collaborate with internal teams, and stay updated on testing tools and strategies.

Prepare and reconcile monthly closing work papers, review journal entries, prepare financial statements, collaborate with cross-functional teams, support internal auditors, and participate in system implementation and optimization.

The Regional Support Engineering Manager will lead a team to ensure outstanding customer support and collaboration with internal and external stakeholders, focusing on continuous improvement and quality metrics. This role involves developing long-term strategies, fostering employee satisfaction, and working on global projects to enhance customer experience.

The Regional Support Engineering Manager at LivePerson will lead a team to ensure outstanding customer experience, manage daily operations, resolve issues, and drive continuous improvement in software applications and processes. The role involves cross-functional collaboration, data analysis, and career development for team members.

Manage the monthly and quarterly consolidation, review and approve journal entries, participate in strategic projects, assist with SEC financial reporting, develop accounting policies, ensure compliance with statutory requirements, mentor team members, support global controller with special projects.

Responsible for creating and maintaining robust systems for Large Language Models throughout their lifecycle. Collaborate with NLP researchers and data scientists to optimize model performance. Develop scalable infrastructure for serving models in real-world applications. Design CI/CD pipelines for model deployment and updates. Monitor model performance and collaborate with cross-functional teams for high-quality solutions.

Join LivePerson's global accounting team as a Senior Accountant. Responsibilities include preparing monthly closing work papers, journal entries, analysis of sales commission expenses, and collaborating with cross-functional teams. Must have 3-5+ years of accounting experience, Excel skills, familiarity with SAP, and a CA qualification. Work hours are 2:00pm - 11:00pm IST.

As the Principal Technical Product Manager for 1st Party Channel Experiences at LivePerson, you will lead the development and execution of the platform's capabilities focused on enhancing consumer interactions in the Conversational AI space. Responsibilities include product strategy development, feature prioritization, roadmap planning, cross-functional collaboration, market analysis, and customer engagement.

Join LivePerson's global accounting team as an Accountant. Responsibilities include preparing monthly closing work papers, recording journal entries, analyzing sales commissions, and collaborating with cross-functional teams. Required qualifications include 2+ years of accounting experience, Excel skills, and familiarity with SAP General Ledger system. CA Preferred. Full-time role with health benefits, vacation, and tuition reimbursement.

Lead a team of software development engineers, design and develop high-volume, low-latency, enterprise scale applications for mission-critical systems, participate in on-call rotations, and more.

Develop and design C2M services using NodeJS and Javascript, maintain scalable web applications, collaborate with multiple engineering and Product teams, and deliver high-quality code. Requires 4+ years of experience in Microservices, RESTful API, backend systems.

As a Technical Support / Customer Support Specialist at LivePerson, prioritize and manage customer cases, handle crisis scenarios, and promote effective communication within the team to enhance customer experiences. Expertise in HTML, CSS, networking, and troubleshooting technical challenges is required. Must have 3+ years of technical support experience and be located in Bulgaria.

As the SecOps Engineer II at LivePerson, you will be responsible for architecting, engineering, implementing, monitoring, and documenting security measures to protect computer systems, networks, and information. You will also work on developing cyber security controls, identifying security issues in cloud systems, and providing technical solutions to enhance security and automate tasks.

As a SecOps Engineer II at LivePerson, you will architect, engineer, implement, monitor, and document security measures to protect computer systems, networks, and information. You will work with teams to identify security issues in cloud systems, develop technical solutions to reduce vulnerabilities, and be an escalation point for security analysts.

As a Billing Systems Technical Lead at LivePerson, you will develop and customize Salesforce Billing + CPQ solutions, collaborate with stakeholders, design complex Salesforce workflows, integrate Salesforce with external systems, provide technical support, and mentor junior developers.

Join the Platform Foundation team at LivePerson as a Software Engineer II working on high-volume, low-latency applications using Java and collaborating with internal teams and major clients to create exceptional products. Responsibilities include designing and developing backend services, debugging issues, and participating in on-call rotations.

Seeking a Software Development Engineer II with experience in building automation-driven and AI-powered applications. Responsibilities include building APIs, Microservices, optimizing data-driven systems, and collaborating with software developers and data scientists.

Site Reliability Engineer at LivePerson working in a distributed systems environment, ensuring high availability and uptime, managing Linux servers, Kubernetes resources, deploying upgrades and patches, monitoring resources and alerting systems, managing database systems and message bus systems.