Search the 77 jobs at Intelsat

Perform inspections, checks testing and sampling procedures for product manufacturing processes. Inspect and file/record incoming material history records. Resolve inventory discrepancies and support supplier audits. Minimum of high school diploma and 3-5 years of related aerospace experience required.

As an Associate Teleport Technician in Atlanta, you will be responsible for ensuring communications equipment operates properly and delivering high-standard services to customers. This role includes installation, repair, maintenance, and monitoring of ground station equipment in a 24/7 Teleport environment under supervision.

As a Senior Teleport Technician Operations in Riverside, CA, you will ensure proper operation of communications equipment, perform complex installations and repairs, and mentor junior team members. Responsibilities include troubleshooting, maintenance checks, emergency restoration, training, and documentation. Required experience includes 3-5 years in Electronic Communications, working 24/7 shifts, and knowledge of Satellite EarthStation technologies.

The Product Owner, Customer Experience at Intelsat is responsible for testing, product requirements development, and digital development in a corporate environment. They lead User Acceptance Testing efforts, build and administer test plans in Jira, and collaborate with stakeholders to ensure error-free product delivery.

As a Product Owner, Customer Experience, you will be responsible for managing product requirements, testing strategies, and product delivery for Intelsat's Service Management Portal. You will collaborate with various teams to ensure flawless product delivery and lead User Acceptance Testing efforts. A 4-year degree in Business or related field is required, along with experience in project management and Agile methodologies.

The Product Owner, Customer Experience at Intelsat will be responsible for managing product requirements, testing strategies, and ensuring flawless product delivery for the Service Management Portal. They will work closely with internal and external stakeholders to build context, execute testing, and facilitate communication across functional resources.

Provide operational support for network operations, troubleshoot service disruptions, manage cases/incidents/problems, monitor and maintain services, escalate service issues, and follow ITIL methodology.

Provide operational support and timely response to phone calls and emails through the triage process. Interface and coordinate troubleshooting efforts with other facilities to resolve service disruptions. Participate in routine daily operational activities, monitor managed services, perform troubleshooting, and assist with change management activities. Escalate service issue corrective measures to the Management team.

Lead cross-functional teams in launching new products and services for Government Solutions. Develop product strategy, collaborate with engineering, conduct market research, analyze product performance, and support key initiatives.

Senior Technician at Castle Rock Teleport responsible for ensuring communications equipment operates properly and delivers high-standard service to customers. Perform complex routine installation, repair, and maintenance tasks. Mentor junior team members, lead maintenance checks, troubleshoot, and provide training on operational procedures.

Monitor satellite programs, interface with satellite manufacturer, support ground software program, coordinate with operations and software teams, advance ground software component of software defined network, develop ground software for Software Defined Satellites.

Join a team of lawyers and contracts professionals to draft and negotiate commercial contracts, administer international trade compliance program, and provide expertise in import/export controls and trade regulations compliance. Responsibilities include negotiation, contract drafting, vendor due diligence, and ensuring compliance with export control laws. Required skills include Juris Doctor Degree, 10 years of experience, excellent communication and interpersonal skills, strategic thinking, and business judgment.

Develop and execute the LATAM regional marketing strategy, oversee campaigns and events, collaborate with sales teams, monitor competition, provide regional market expertise, and drive marketing initiatives to increase mindshare in the region. Required experience includes a university degree in business or marketing and 7 years of relevant experience in marketing with expertise in telecommunications, mobile networks, media delivery, enterprise, energy, and satellite industries. Must have excellent communication and presentation skills, thrive in a virtual team environment, and be fluent in English. Expert-level skills in Microsoft PowerPoint and Excel are essential.

Lead and manage a team in delivering world-class service to managed services customers by overseeing network availability, incident response, and staff development. Responsible for operational support, system support, quality oversight, and professional development. Ensure adherence to best practices in incident and problem management. Manage technical and operations aspects of global response for Network Operation Centers.

Supervise technicians providing 24x7 support, manage conflicts, oversee shift changes, coordinate duties for prompt response to alerts, ensure timeliness of trouble resolutions, train new hires, define individual goals, monitor staff proficiencies, support strategic initiatives, act as 1st level escalation point for customer issues, serve as ISOC manager in their absence.

Provide technical expertise and troubleshooting for satellite and IP-based broadband platform network. Handle incoming calls, emails, and alarms to resolve service interruptions and ensure customer satisfaction. Participate in operational activities, monitor services, and assist in change management. Requires high school diploma, knowledge of satellite RF and broadband IP platforms, and the ability to work in a dynamic shift environment.

Responsible for supporting the Mission Assurance function for the Space Systems Engineering and Operations department, ensuring compliance with Intelsat Concept of Operations (CONOPS) and driving efficiency and effectiveness through quality documentation, processes, tools, and training. Coordinates with various departments, conducts FRACAS analysis, develops procedures, supports software automation, and enhances operational workflows. Requires a technical bachelor's degree and at least 3 years of relevant experience.

Responsible for supporting the Mission Assurance function for the Space Systems Engineering and Operations department. Develops and implements quality documentation, processes, tools, and training programs to ensure operational efficiency and effectiveness. Coordinates with various departments to align processes with corporate strategy and CONOPS compliance.

As a Senior Teleport Technician, you will ensure the proper operation of satellite communication equipment and provide high-quality service to customers. Responsibilities include troubleshooting, maintenance, training, and developing operational procedures. Must have 3-5 years of relevant experience and be comfortable working in a 24/7 shift environment.

Join Intelsat's Rotational Associate Program in the Engineering track focusing on Process Optimization. Gain hands-on experience in Sales Engineering, Payload Operations, and Network Operations teams. Learn and optimize workflow processes within the Solutions Development department. Opportunity for promotion upon successful completion of the 24-month program.