Flywire
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Seeking a computer-savvy IT Support Engineer responsible for providing and maintaining reliable employee connectivity of office IT systems, primarily in Bangalore and across the global workforce. Responsibilities include on-boarding new users, managing hardware and software capacity, leading vendor relationships, responding to helpdesk requests, providing technical training, and maintaining knowledge articles.
Seeking a Senior Manager, People Operations to drive implementation and coordination of People Team programs & processes at a global level, in accordance with company values and diversity ideals.
Handling ticket requests, building custom reports, managing schedules, client communication, scripting, database access and queries, working with healthcare customers, and performing command line work on Linux systems.
Review new projects or changes from a security point of view, perform security reviews, assess general controls, review new vendors and integrations, support security requests, assist in compliance development, and respond to support tickets. Telecommuting permissible within the U.S.
Seeking a motivated Payment Operations Associate, Pay-Ins to manage and streamline payment processes. Responsibilities include matching incoming payments, reconciliation, and supporting global accounts.
Assist in month-end closing tasks, manage payable tasks, assist in bank reconciliation, review employee expense reports, support in tax filing, and handle ad hoc projects in a global payments company.
Ensure daily processing deliverables are met, monitor team performance, deliver exceptional service to payers, maintain financial controls, collaborate with stakeholders, identify processing inefficiencies, set strategic priorities, and track key metrics for success.
The Senior Software Engineer II at Flywire will be responsible for designing, developing, and maintaining the platform that supports the company's payment engine. They will work on improving speed, cost, and scalability of the product, write high-quality code, and collaborate with cross-functional teams.
Handle customer questions and concerns in a fast-paced environment, provide efficient solutions, conduct proactive outreach, collect feedback, and work as a brand ambassador for Flywire. Requires fluency in English and Japanese, excellent communication skills, and the ability to multitask under pressure.
The Senior Manager, Software Engineering at Flywire is responsible for managing engineering teams, designing new functionalities, and improving current capabilities to enhance speed, cost, and scalability of the product. They collaborate on problem solving, design quality products, and ensure high-quality code within defined timelines. This role involves overseeing multiple teams, setting objectives, working with customers, and providing technical leadership on projects.
Seeking a talented Implementation Specialist to implement StudyLink Connect for clients, working collaboratively with the Product and Operations team. Responsibilities include onboarding new clients, custom configurations, meeting project deadlines, and driving retention and growth among clients.
Seeking a Payment Operations Associate, Insurance to provide finance and operational support for international payments and health insurance businesses. Responsible for financial data posting, reconciliation, financial statement preparation, accounting software management, tax classification, insurance renewals, and compliance verification. Requires 3+ years of relevant experience in finance, accounting, or operations, attention to detail, organizational skills, customer focus, and a Bachelor's degree in finance or accounting.
The Senior Security Technical Program Manager will be responsible for driving the planning, execution, and delivery of security initiatives and programs across the organization. They will collaborate with cross-functional teams to ensure the security of applications and lead the implementation of application security programs and initiatives.
Seeking a Manager, Application Support Engineer to oversee a global team in NA, EMEA, and APAC. Responsibilities include hiring, training, mentoring team members, resolving support issues, collaborating with development team, and improving support processes.
Provide support to clients across various products and services through inbound inquiries and proactive interactions. Serve as an escalation point for payer inquiries and collaborate with internal teams to optimize client usage of Flywire products. Collect feedback, analyze data, and contribute to improving internal efficiencies and knowledge base content.
Sales Manager role at Flywire focusing on acquiring new business and driving expansion with clients in the education sector. Responsibilities include developing strategies for prospecting, building relationships with clients, and maintaining accurate data in Salesforce CRM system. Requires 5-7+ years of sales experience with a track record of meeting quotas, consultative sales skills, and collaboration with internal teams. Strong communication, work ethic, and familiarity with CRM applications are essential. Background in higher education is preferred.
In this role, the Senior Customer Success Manager will be responsible for growing the B2B vertical by driving impact through customer relationships. They will own the lifecycle of customer relationships from onboarding to renewal, ensuring mutual value for both Flywire and customers. The successful candidate will lead clients through onboarding, manage renewals, increase client investment, and collect product feedback for B2B customers.
Responsible for acquiring new business and driving expansion within a targeted region in the US. Develop strategies for prospecting, account planning, and building relationships with key clients. Collaborate with internal teams to achieve sales quotas and support sales and marketing efforts. Require excellent communication skills, strong work ethic, and experience in consultative sales within the higher education sector.
The Account Executive will be responsible for growing the B2B vertical by selling a fintech platform, developing deep relationships with customers, and ensuring customer satisfaction and product usage. Key responsibilities include managing client relationships, creating outbound leads, supporting inbound leads, and identifying unmet needs for new products and services.
Product Manager - Education role at Flywire, responsible for leading the direction of higher education flagship Student Financial Software. Requires understanding of client and end user needs, innovative problem-solving, and exceptional user experience. Involves collaborating with clients, translating pain points into software solutions, managing feature backlog, executing product roadmap, and serving as a subject matter expert on SFS.