Search the 28 jobs at findhelp

As a Talent Acquisition Specialist at findhelp, responsible for all aspects of recruiting success, developing recruiting plans, sourcing candidates, collaborating with hiring managers, and ensuring the best talent is hired. Key responsibilities include managing the full cycle recruiting process, defining sourcing strategies, updating job descriptions, and providing guidance to hiring managers. Qualifications include 5-8 years of recruiting experience, tech company experience is a plus, knowledge of employment laws, system-savvy, team player, organized, excellent communication skills, and desire for result-driven teamwork.

The Senior Community Engagement Manager at Findhelp in West Virginia will partner with organizations to support their use of findhelp, grow community partnerships, and ensure seamless connections to social services. Responsibilities include working with key officials, nonprofit executives, and organizations to advance findhelp's positioning, manage government contracts, and establish relationships to increase nonprofit usage of findhelp tools.

As a Senior Security Engineering Business Analyst at findhelp, you will play a key role in the planning and execution of features, enhancements, bugs, and other work done by our Cloud Infrastructure and Security engineering team. Your responsibilities include partnering with R&D Leadership, providing a backlog of features, negotiating scope and timelines, breaking down technical projects, writing acceptance criteria, tracking dependencies, fostering relationships across teams, supporting compliance programs, driving automation efforts, leading system audits, and continuous monitoring.

As a Senior Security Engineering Business Analyst at findhelp, you will play a key role in the planning and execution of features, enhancements, bugs, and other work done by our Cloud Infrastructure and Security engineering team. Responsibilities include partnering with R&D Leadership, providing a backlog of features, negotiating scope and timelines, breaking down projects, writing acceptance criteria, minimizing cross-team dependencies, ensuring compliance, driving vulnerability scanning efforts, automating the compliance program, conducting system audits, and continuous monitoring.

Seeking a highly motivated and experienced Program Manager to lead government projects, ensuring successful implementation and delivery. Responsibilities include project lifecycle management, stakeholder communication, risk identification, and aligning project work with deliverables. Qualifications include 10 years of project or program management experience, leadership in complex projects, technology expertise, strong interpersonal and communication skills, and attention to detail.

Join findhelp as a Staff Software Engineer to expand their platform connecting people to social care resources nationwide. Collaborate with teams to deliver top-tier products, refactor legacy code, mentor engineers, and ensure user impact. Required skills include Python, ReactJS, SQL, GCP, and microservices.

As a Staff Software Engineer at findhelp, you will play a pivotal role in expanding the platform that connects people to social care resources nationwide. Responsibilities include writing quality code, architecting for robustness and security, mentoring other engineers, and more. Required qualifications include 5+ years of experience, proficiency in Python and ReactJS, and excellent communication skills.

Seeking a highly skilled Staff Data Solution Engineer to coordinate and contribute to the design, development, and implementation of data solutions for clients. Responsibilities include client collaboration, data solution design, data management, problem-solving, continuous learning, and architecture analysis. Qualifications include a Bachelor's degree in Computer Science or related field, proficiency in MySQL and BigQuery, strong SQL programming skills, and excellent problem-solving and communication abilities.

Seeking a Staff Data Solutions Engineer to design, develop, and implement data solutions for clients and the team. Responsibilities include client collaboration, data solution design, data management, problem-solving, continuous learning, and architecture analysis. Qualifications include a Bachelor's degree in Computer Science or Engineering, experience with data visualization tools, proficiency in MySQL and BigQuery, strong SQL programming skills, problem-solving abilities, excellent communication skills, and experience in data management and ETL processes.

As a Senior Staff Software Engineer at findhelp, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social services. Responsibilities include writing quality code, architecting for robustness and security, mentoring other engineers, and owning work from inception to delivery. Qualifications include 8+ years of experience, proficiency in Python and ReactJS, and excellent communication skills.

As a Senior Staff Software Engineer at findhelp, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social services. Responsibilities include writing quality code, architecting for robustness, mentoring other engineers, and leading engineering efforts. Qualifications include 8+ years of software development experience, expertise in Python and ReactJS, and strong technical communication skills.

Seeking a Senior Staff Data Solutions Engineer to design, develop, and implement data solutions for clients. Responsibilities include client collaboration, data solution design, data management, problem solving, continuous learning, and architecture analysis. Qualifications include a Bachelor's degree in Computer Science or related field, 10+ years of experience in data engineering, proficiency in database systems like MySQL and BigQuery, strong SQL programming skills, experience with ETL processes, cloud infrastructure, and exceptional communication skills.

Seeking a highly skilled Senior Staff Data Solutions Engineer to design, develop, and implement data solutions for clients. Responsibilities include client collaboration, data solution design, data management, problem-solving, continuous learning, and architecture analysis. Requires a Bachelor's degree in Computer Science or related field and 10+ years of experience in data engineering and database systems such as MySQL and BigQuery.

Senior Customer Success Manager focused on building lasting customer relationships, onboarding new customers, and growing accounts and impact at a social care platform. Responsible for driving product adoption, managing client communications, tracking metrics, and advocating for customer success.

Seeking a Senior Staff Cloud Infrastructure Engineer to provide technical guidance and mentorship, collaborate with teams, and ensure secure cloud infrastructure in GCP. Must have expertise in GCP, JavaScript, MySQL, Kubernetes, and Terraform.

Seeking a Senior Staff Cloud Infrastructure Engineer with expertise in GCP and various cloud technologies to provide technical guidance and mentorship. Responsibilities include building self-service tools for secure cloud infrastructure, collaborating with teams, and fostering personal and professional growth. Requires 7+ years of experience in web operations, security, or devops, and proficiency in GCP, Terraform, MySQL, Kubernetes, and JavaScript.

Findhelp is seeking an Associate Principal Customer Success Manager to lead strategy, growth, and support for strategic areas in the social care space. Responsibilities include defining and driving strategy, managing client relationships, overseeing internal processes, and supporting team development. The ideal candidate will have 10+ years of experience in advanced Customer Success roles and a strong passion for driving positive impact through social care programs.

The Senior Customer Success Manager at Findhelp plays a crucial role in building lasting customer relationships, onboarding new customers, and growing customer accounts and impact.

The Helpdesk team at findhelp plays a vital role in providing support to customers and seekers, addressing a wide range of issues from simple inquiries to complex technical incidents. They are responsible for incident triage, maintaining customer relationships, resolving Helpdesk incidents through various channels, and ensuring timely follow-up and support activities. The team contributes to the strategic shift towards providing industry-specific implementations and expansions for findhelp's diverse customer base.

The Associate Principal Customer Success Manager at findhelp will lead the strategy, growth, and support approach for strategic areas, building lasting customer relationships, providing oversight as an Executive Sponsor, and driving internal process improvements. Responsibilities include defining strategy, implementing the findhelp platform, managing customer relationships, training Account Directors, and supporting marketing efforts. Qualifications include a BS/BA degree, 10+ years of experience in Customer Success roles, strong communication skills, and a passion for the findhelp mission.