Search the 16 jobs at Constant Contact

As a Payment Recovery Specialist at Constant Contact, you will be responsible for contacting customers to update their payment methods, coach them on product value, and recover accounts that are behind on payments. You will engage in outbound calls and emails, manage appointments, and implement retention strategies to increase customer satisfaction. Strong communication and customer service skills are necessary for success in this role.

Responsible for assisting with retaining Constant Contact customers by demonstrating the value of products, investigating problems, and providing customer support. Focus on increasing customer success and reducing churn through retention strategies and tailored communication.

The Billing Specialist at Constant Contact is responsible for promptly responding to billing inquiries, educating customers on products and services, and assisting in retention strategies to increase customer satisfaction. The role involves handling complex billing issues, providing support to various departments, and analyzing trends in call volume for the Billing Team.

Lead a team to improve quality, deliverability, and user experience of product offerings, own QE strategy, work closely with stakeholders to understand requirements, develop quality metrics, guide career development, and prototype quality initiatives.

Seeking a talented Senior iOS Developer to lead and develop captivating applications for phones, tablets, and watches using Swift. Must collaborate with product managers, UX designers, and peer engineers, and deliver software solutions for iOS devices. Responsible for code reviews, pair programming, documentation, and promoting good team practices.

Constant Contact is seeking a VP of Digital Marketing to lead a team of digital marketing experts and drive performance in digital marketing channels to acquire new customers. Responsibilities include building an innovative digital marketing strategy, managing budgets, providing performance summaries, and collaborating with cross-functional teams.

Constant Contact is seeking a VP of Partner Marketing to scale partnership programs and lead a team of channel marketing experts. Responsibilities include building target lists, identifying key decision makers, negotiating agreements, developing growth strategies, and optimizing partner funnels. The ideal candidate has a bachelor's degree, 10+ years of marketing and business development experience, and 5+ years in software industries, preferably in SMB B2B SaaS.

Senior Manager of People Operations & Rewards role at Constant Contact, responsible for leading HR operations and total rewards teams, enhancing employee experience, and driving business objectives.

Collaborate with Data Platform and Segmentation teams to build solutions improving data processing and integration velocity. Partner with teams to develop business requirements, standardize inputs, and create long-term vision. Design, implement, and optimize data models and pipelines for marketing insights and real-time applications.

Lead Product Designer at Constant Contact responsible for developing the experience design discipline within the organization to deliver superior user experiences.

Principal Full Stack Software Engineer at Constant Contact working on 3rd party Integrations team to build next-generation applications, drive organization-wide integration initiatives, and mentor other engineers.

As a Senior Principal Engineer, you’ll join a dynamic team, where you’ll play a vital role in supporting the ingestion and processing of real-time streaming events, a crucial component in the creation of our Customer Data Platform (CDP). Your contributions will directly impact customer segmentation and enhance automated customer journeys.

As an Inside Sales Consultant, you will work with warm leads to convert them into paying customers. You will inspire small business owners to grow their businesses with our digital marketing solutions and close business with new customers on a daily basis.

The Sales Consultant will work with warm leads to convert them into paying customers through outbound calls. They will inspire small business owners to grow their businesses using our digital marketing solutions. The role requires strong communication and sales skills.

As an Inside Sales Consultant, you will work with warm leads to convert them into paying customers. You will inspire small business owners to grow their businesses using our online marketing solutions and close business with new customers on a daily basis.

Provide technical software support for a global customer base, resolve technical support queries via email, chat, and phone, conduct bug reports and feature requests, contribute to knowledge base, ensure support cases are properly classified, and perform other assigned duties.