Search the 30 jobs at Collectors

Customer Relations Specialist role at Collectors, working with PSA Customer Relations team to provide excellent customer service, problem-solving, and communication. Responsibilities include resolving customer queries, maintaining accounts, and escalating issues. Requires high school diploma, 2 years of customer service experience, and proficiency in Microsoft Word, Excel, and Outlook.

Join Collectors as a Sr. Customer Relations Representative in Jersey City, NJ. Provide excellent customer service, collaborate with departments, and ensure customer satisfaction. Requires 3 years of experience, strong problem-solving and communication skills.

Seeking a Senior Front-End Engineer to join the Collectors team to work on web and mobile applications, design and architecture, and mentor other engineers. Must have 5+ years of software engineering experience and proficiency in Java, Python, C#, Next.js, TypeScript, JavaScript, and React.

Customer Relations Specialist role at Collectors, leading creator of innovative technology for collectors worldwide. Responsibilities include resolving customer queries, maintaining accounts, and collaborating with Operations. Requires 2 years of customer service experience and strong problem-solving skills.

As a Senior Security Engineer at Collectors, you will be responsible for implementing and maintaining security measures to protect the organization's systems, networks, and data. You will develop security policies, monitor for incidents, investigate breaches, and contribute to the development of best practices.

Seeking an Operations System Specialist to provide support for Warehouse Management Software systems in a leading technology company specializing in collectibles. Responsibilities include system monitoring, user support, training, documentation, and system optimization. Requires 2+ years of technical support experience with WMS systems and familiarity with collaboration tools. Strong analytical and problem-solving skills are essential.

The Operations System Specialist will provide support for WMS users, monitor system performance, collaborate with operations team and vendors, and drive system optimization. Requires 2+ years of technical support experience with a focus on WMS systems.

Seeking an Operations Coordinator to work on existing and new projects in a tactical team. Responsibilities include SOP structuring, event planning, onboarding/offboarding activities, compliance, and employee support. Requires flexibility for after-hours and weekend events.

The Order Processor will be responsible for moving inventory through the facility accurately and efficiently, conducting research on items, cataloging inventory, organizing picking tickets, packing and shipping inventory, performing inventory audits, and ensuring a safe work environment.

Supervise nighttime custodial team in maintaining a clean, organized, and safe facility. Conduct cleaning duties, schedule team tasks, oversee maintenance work orders, and ensure compliance with facility regulations. Utilize technology systems for work orders and communication. Lead by example in championing company policies and best practices.

Supervise nighttime custodial team in a clean, organized, and safe NJ facility. Conduct cleaning and maintenance duties, schedule team work, coordinate maintenance tasks, interact with building services, and adhere to company policies.

As a Custodial Lead, you will supervise the nighttime custodial team in maintaining a clean and safe facility. You will coordinate and schedule the work of the team, handle maintenance work orders, and assist in setup and breakdown of events and meetings. Strong leadership, communication, and problem-solving skills are required.

Lead the strategic direction for integrating Payments and User Profile features in the Collectors ecosystem. Drive roadmap to streamline transactions, enhance customer experiences, and enrich overall collector experience. Develop innovative payment solutions and improve account management experience. Work with cross-functional teams to deliver technical solutions.

Collectors, a leading technology company for collectors, is seeking a Senior UX Engineer with a focus on mobile design using Flutter. The role involves partnering with design, product, and engineering teams to enhance mobile experiences through prototyping and design systems.

Oversee the Customer Relations Center to drive operational strategy and enhance customer resolution over phone and email. Provide mentorship, training, and guidance to a team of Customer Relations Representatives. Define and implement KPIs for timely issue resolution and maintain staffing levels across multiple offices. Collaborate with operations leadership to deliver actionable data insights and optimize customer relations experience.

Seeking a skilled Copywriter to create compelling and engaging copy for multi-format needs in the collectibles industry. Responsibilities include developing creative concepts, collaborating with designers, and understanding customer needs.

PSA Customer Care Representative providing world-class customer care to customers of a leading collectibles authentication and grading company. Responsibilities include answering inquiries, resolving concerns, selling memberships, and engaging customers through various channels. Full-time onsite position in Jersey City, NJ.

The Training Specialist will assist in organizing and executing training projects, creating manuals, and delivering training sessions for various departments. They will work with the Learning team to ensure consistency in training content and guide team members.

The Research Specialist at Collectors will be responsible for identifying and classifying sports and non-sports cards, tickets, and coins for entry into the PSA specification database. This role requires strong research, cataloging, communication, and problem-solving skills.

The Customer Care Supervisor will drive the operational strategy of the customer experience and deliver exceptional customer service at scale. Responsibilities include defining KPIs, staffing, training, and ensuring customer satisfaction. The ideal candidate should have supervisory experience, a track record of process improvements, and strong communication skills.