Clozd
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Account Executives at Clozd are responsible for managing the sales process from prospecting through closing with current and prospective customers. They need to become domain experts in win-loss analysis, identify potential client accounts, develop strong client relationships, and achieve sales quotas.
Program Managers at Clozd are responsible for designing and delivering successful win-loss analysis programs for clients. They work directly with executives to address top problems and require strong communication, problem-solving, and business acumen skills. Responsibilities include developing client relationships, managing win-loss programs, conducting interviews, summarizing key themes, and ensuring client adoption of Clozd software.
The Technical Support Specialist at Clozd is responsible for product support and improving customer satisfaction. They will handle internal and external inquiries, report bugs to the product team, liaise with customers, and manage support tools. Qualifications include communication skills, experience in B2B SaaS, and working knowledge of Zendesk.