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The Senior Content Manager is responsible for shaping the global narrative for the CisionOne brand through the development of thought-provoking content and reports. This role focuses on driving awareness, consideration, and leads through strategic content creation and management.

The Senior Content Manager is responsible for shaping the global narrative for the CisionOne brand through developing thought-provoking content and reports. They are expected to drive awareness, consideration, and leads for the business by connecting enterprise goals to compelling content.

As a Customer Success Associate, the role focuses on securing healthy long-term adoption among assigned portfolio of customers through trainings, follow-ups, and additional check-ins. Requires strong customer-centric and team player attributes.

The Senior Business Analyst will be responsible for developing revenue intelligence infrastructure, enhancing and maintaining the BI platform, and supporting business decision-making with data-driven insights. They will collaborate with leaders across the organization to drive the development and adoption of KPI frameworks and gather requirements for intelligence infrastructure projects.

The Onboarding Specialist - Spanish speaking at Brandwatch is responsible for consulting with clients, coordinating internal and external teams, and ensuring the smooth planning and implementation of setup solutions across the Brandwatch product suite. They must drive product adoption, analyze data, and build strong client relationships.

As a Customer Support Specialist (CSS), your primary responsibility will be to cultivate a culture of Customer Excellence by addressing customer problems, concerns, and inquiries. Responsibilities include providing assistance with product inquiries, offering information on products/services, and resolving customer issues effectively. The ideal candidate is customer-focused, adaptable, and possesses strong communication skills. Proficiency in English and German is required.

The Strategic Account Director is responsible for driving revenue growth in assigned accounts, managing client relationships, and achieving sales targets. They collaborate with internal teams, monitor sales performance, and stay up-to-date on industry trends.

Perform daily sales process activities within North America CRM and other systems to enhance sales team productivity and systems capabilities. Key responsibilities include assisting in activation of auto-renewal process, generating reports, collaborating on CRM clean-up tasks, updating agreement details, and migrating customers to a new platform.

Manage and lead a Client Success team to ensure efficient and effective delivery of client services. Responsibilities include accountability, coaching, conflict management, team development, interviewing, leading change, relationship building, strategic thinking, and team building. Maternity cover assignment from Aug 1st, 2024, until August 5th, 2025.

Collaborate with product, design, technology, and data science colleagues to create new applications and improve existing applications. Mentor and train team members in areas of software development. Act as a subject matter expert within the Engineering organization.

As a Media Intelligence Analyst at Cision, responsible for managing data to drive reports, support report creation, and provide daily support to senior analysts. Requires strong analytical skills and proficiency in Excel and PowerPoint.

The IT Support Engineer at Cision is responsible for providing L2 end-user support, participating in technology initiatives, and delivering high-quality customer service globally. Responsibilities include remote and deskside support, incident resolution, hardware/software troubleshooting, and project participation. The role requires 2+ years of experience in IT support and knowledge of Windows, Apple, Office365, and network troubleshooting. A Bachelor's degree in computer science is preferred.

Assist the Head of Content Operations and Compliance in managing global content purchasing and selling processes. Communicate with external content vendors, work closely with Onboarding and Customer Support teams, set up client and content order information, and maintain relationships with stakeholders.

Business Development Representative responsible for profitable growth of revenue through acquiring new business. Must have fluency in French & English, proven sales track record, and ability to work in high-pressure environments. Hybrid work policy with some in-person training sessions required.

Responsible for driving the pipeline for the business by researching and contacting accounts, scheduling meetings, and nurturing relationships. Meet and exceed quarterly targets, stay current on industry news, and understand the social media landscape.

Seeking a remote Identity and Directory Management Services (IDMS) Senior Engineer with expertise in Okta and Google Authenticator. Responsibilities include integrating applications, troubleshooting problems, providing advanced support for IAM/SSO/MFA, managing and supporting ICAM systems.

Brandwatch is seeking a Sales Development Representative to research and contact potential leads, schedule meetings, and drive the pipeline for the business. The role requires proficiency with Salesloft, Salesforce, LinkedIn, and the ability to make outbound calls and nurture relationships with potential customers. A bachelor's degree in any field is required, and cold calling experience is a plus.

The Senior Account Executive at Cision is responsible for developing strategic business relationships with clients, matching account needs to products and services, and achieving sales quotas. Key responsibilities include prospecting, conducting product demos, managing the sales cycle, and hitting sales goals. Qualifications include 2-4 years of SaaS sales experience, a degree from an accredited college, exceptional communication skills, and previous success in sales roles. Must be authorized to work in the US.

Seeking a Senior Manager, People Partners - Canada with a strong emphasis on Canadian legal knowledge. Responsibilities include interpreting Canadian law, developing HR policies, managing employee relations, driving business effectiveness, and supporting global collaboration. Minimum qualifications include a Bachelor's degree in HR, 5 years of HRBP experience, HR certification, and bilingual proficiency in English and French. Preferred qualifications include organizational skills, global tech/SaaS experience, effective communication, presentation skills, problem-solving ability, and results orientation in a fast-paced environment.

Develop and execute a data strategy to optimize business performance through data-driven decisions. Manage a team responsible for providing sales intelligence and data visualizations. Lead BI projects, maintain data integrity, and communicate insights to stakeholders.